YoloinOhio Posted August 20, 2021 Author Share Posted August 20, 2021 Well, apparently I’m getting it free. I went to chat and asked them to confirm that Sunday Ticket and ST Max is free to me this season because I am a longtime customer (I did not get the email saying this). They responded that it is indeed free. My current bill shows no cost, but I didn’t think it showed up until the September bill normally so I guess I’ll believe it when I see it. Link to comment Share on other sites More sharing options...
JakeFrommStateFarm Posted August 20, 2021 Share Posted August 20, 2021 22 minutes ago, YoloinOhio said: Well, apparently I’m getting it free. I went to chat and asked them to confirm that Sunday Ticket and ST Max is free to me this season because I am a longtime customer (I did not get the email saying this). They responded that it is indeed free. My current bill shows no cost, but I didn’t think it showed up until the September bill normally so I guess I’ll believe it when I see it. Thats great. I got it free too. But I did get the email. Link to comment Share on other sites More sharing options...
Steptide Posted August 20, 2021 Share Posted August 20, 2021 51 minutes ago, YoloinOhio said: Well, apparently I’m getting it free. I went to chat and asked them to confirm that Sunday Ticket and ST Max is free to me this season because I am a longtime customer (I did not get the email saying this). They responded that it is indeed free. My current bill shows no cost, but I didn’t think it showed up until the September bill normally so I guess I’ll believe it when I see it. It's true. They are giving the ticket to their longtime customers. I've been with them 10 years so I'm gonna check my account tonight when I'm home to see. Not sure how long you have to be a customer Link to comment Share on other sites More sharing options...
Jester Posted August 20, 2021 Share Posted August 20, 2021 I just called and was told there are "no promotions at this time". I'm going to call back next week. LOL Link to comment Share on other sites More sharing options...
bills742 Posted August 20, 2021 Share Posted August 20, 2021 9 minutes ago, Jester said: I just called and was told there are "no promotions at this time". I'm going to call back next week. LOL Exactly what I've been told and I've tried about three times so far. I've been a customer since 2008 and since the 90's before that through my parents. Link to comment Share on other sites More sharing options...
Matt_In_NH Posted August 20, 2021 Share Posted August 20, 2021 Just chatted them up, free Ticket this year. And I still have 12 months left on my $49 per month discount on the bill they gave me last year (2 year promo). And they took off the equipment charges last year....for anyone who has had equipment for a while consider asking for that. Saved me $20/month until I ever upgrade equipment. Link to comment Share on other sites More sharing options...
Blank Stare Posted August 20, 2021 Share Posted August 20, 2021 Been with them since ‘06. No ST offers available on my account at this time. Not sure how much more long standing I need to be than 15 years to be considered for a loyalty offer. I know some people getting offers who are <5 year account holders. Always something with them. Link to comment Share on other sites More sharing options...
Xwnyer Posted August 20, 2021 Share Posted August 20, 2021 Just got done with chat been with them since 97 assured I will get St free in next promotion round got 60 $ instant credit and 50$off for next 12 months. Link to comment Share on other sites More sharing options...
nucci Posted August 20, 2021 Share Posted August 20, 2021 (edited) 24 minutes ago, Xwnyer said: Just got done with chat been with them since 97 assured I will get St free in next promotion round got 60 $ instant credit and 50$off for next 12 months. I was promised that in the chat as well but it wasn't true. Bill came out today and the charge was on it. Been with them 20 years and was not given it. I did get $55 off for 12 months, $16.50 for 6 and HBO 3 months Edited August 20, 2021 by nucci Link to comment Share on other sites More sharing options...
Xwnyer Posted August 20, 2021 Share Posted August 20, 2021 47 minutes ago, nucci said: I was promised that in the chat as well but it wasn't true. Bill came out today and the charge was on it. Been with them 20 years and was not given it. I did get $55 off for 12 months, $16.50 for 6 and HBO 3 months I will believe when I see it. Don't ***** the chatnopiton but figured give it a try. Will call retention folks directly around start of season Link to comment Share on other sites More sharing options...
Steptide Posted August 20, 2021 Share Posted August 20, 2021 I just looked at my dtv account. Under add ons it shows the ticket and says $0.00. Not sure if that means I'm not gonna get charged or they just havent charged me yet Link to comment Share on other sites More sharing options...
BuffaloFan68 Posted August 21, 2021 Share Posted August 21, 2021 I received a letter in the mail stating that due to my long standing account history, the NFL package will be included at no charge. Gotta love it - didn’t even have to call. Go Bills!!!!! 1 Link to comment Share on other sites More sharing options...
qwksilver Posted August 21, 2021 Share Posted August 21, 2021 For those of you getting the email. Did you get it free 8n the past as well? I haven't attempted the call yet. Link to comment Share on other sites More sharing options...
Westside Madness Posted August 21, 2021 Share Posted August 21, 2021 On 8/17/2021 at 1:31 PM, Xwnyer said: likely NO. Paramount+ did have today's game live. The site checks location, so I supposed if you are out of town, you could use a VPN, select within the Buffalo market and bam, live game for $4.99/mo. It doesn't cover every game, but a good chunk of the regular season. 1 Link to comment Share on other sites More sharing options...
Nervous Guy Posted August 21, 2021 Share Posted August 21, 2021 2 hours ago, qwksilver said: For those of you getting the email. Did you get it free 8n the past as well? I haven't attempted the call yet. yes, several times 1 Link to comment Share on other sites More sharing options...
Ned Flanders Posted August 22, 2021 Share Posted August 22, 2021 Can the folks that got the email or a letter (really? snail mail?) are you AT&T cell customers as well? In the past, it seemed like AT&T cell phone customers have been getting the deals ahead of those, like me (Verizon), who aren't. I've been with DTV over 20 years and while I got ST last year for free, I've never gotten an email or a letter...I've always had to haggle every year like I'm buying a used car. Link to comment Share on other sites More sharing options...
Nervous Guy Posted August 22, 2021 Share Posted August 22, 2021 4 minutes ago, Ned Flanders said: Can the folks that got the email or a letter (really? snail mail?) are you AT&T cell customers as well? In the past, it seemed like AT&T cell phone customers have been getting the deals ahead of those, like me (Verizon), who aren't. I've been with DTV over 20 years and while I got ST last year for free, I've never gotten an email or a letter...I've always had to haggle every year like I'm buying a used car. I have ATT wireless and this is the first time I've gotten ST for free without haggling, I've always had to haggle and got anything from free (last year) to at worst half price. 1 Link to comment Share on other sites More sharing options...
Buffalo Boy Posted August 22, 2021 Share Posted August 22, 2021 Just made my call, said “cancel service” and talked to Kathy from Kentucky. Said I had DTV since ‘98 . Told her I had short term DTV friends getting STMax for free and all I got was a bill. She said I had no ST promotion or other discounts available on my account. She told me to call back as it got closer and maybe promotions would become available ie: not given if not asked for = PITA. I told her I didn’t even need it free but give me something as short term customers didn’t even have to inquire, they just received emails. She gave me $50 off and repeated to call back as it got closer. $50 off is better than nothing, which is what I got last year with repeated calls. I will call back the week before the first game. Link to comment Share on other sites More sharing options...
Steptide Posted August 22, 2021 Share Posted August 22, 2021 I know everyone in this thread is probably dtv users, but dtv is doing a new thing this year where you can get the ticket if you DON'T have dtv. You purchase it through their website and then you can stream the games through the Sunday ticket app. Not a bad deal for those who use other TV services Link to comment Share on other sites More sharing options...
klos63 Posted August 22, 2021 Share Posted August 22, 2021 On 8/20/2021 at 1:19 PM, TheProcess said: Been with them since ‘06. No ST offers available on my account at this time. Not sure how much more long standing I need to be than 15 years to be considered for a loyalty offer. I know some people getting offers who are <5 year account holders. Always something with them. same situation with me. 1 1 Link to comment Share on other sites More sharing options...
YoloinOhio Posted August 22, 2021 Author Share Posted August 22, 2021 4 hours ago, Ned Flanders said: Can the folks that got the email or a letter (really? snail mail?) are you AT&T cell customers as well? In the past, it seemed like AT&T cell phone customers have been getting the deals ahead of those, like me (Verizon), who aren't. I've been with DTV over 20 years and while I got ST last year for free, I've never gotten an email or a letter...I've always had to haggle every year like I'm buying a used car. I was wondering this as well. They always try to get me to switch to att mobile any time I call and say there are a bunch of incentives. But I like Verizon. 1 Link to comment Share on other sites More sharing options...
haroldwaide Posted August 23, 2021 Share Posted August 23, 2021 I get the e mails and I refuse to get their cell phone since they offer zero coverage at my house... Link to comment Share on other sites More sharing options...
Ned Flanders Posted August 23, 2021 Share Posted August 23, 2021 So, I'm trying to sign my college student up and I keep getting "Please enter the valid inputs and try again or check back later." Been like this for several days now, anyone know what could be going on? Link to comment Share on other sites More sharing options...
longtimebillsfan Posted August 23, 2021 Share Posted August 23, 2021 On 8/20/2021 at 11:47 AM, YoloinOhio said: Well, apparently I’m getting it free. I went to chat and asked them to confirm that Sunday Ticket and ST Max is free to me this season because I am a longtime customer (I did not get the email saying this). They responded that it is indeed free. My current bill shows no cost, but I didn’t think it showed up until the September bill normally so I guess I’ll believe it when I see it. At first I thought we got the Sunday Ticket for free because we have been with Directv since the mid 90's. But friends of our received the same email offering a free Sunday Ticket and they have only been a Directv subscriber for 2 years. Both of us are AT&T cell phone subscribers. I believe that is the key. Link to comment Share on other sites More sharing options...
nucci Posted August 23, 2021 Share Posted August 23, 2021 I have cell phones with AT&T and have had that and directv over 20 years and did not get it free this year. i did get discounts to cover the cost though 1 Link to comment Share on other sites More sharing options...
eball Posted August 23, 2021 Share Posted August 23, 2021 1 hour ago, longtimebillsfan said: At first I thought we got the Sunday Ticket for free because we have been with Directv since the mid 90's. But friends of our received the same email offering a free Sunday Ticket and they have only been a Directv subscriber for 2 years. Both of us are AT&T cell phone subscribers. I believe that is the key. 1 hour ago, nucci said: I have cell phones with AT&T and have had that and directv over 20 years and did not get it free this year. i did get discounts to cover the cost though The truth? I believe there is no rhyme or reason whatsoever for how they decide who gets ST for free. My mom has gotten it two years in a row without asking for anything. I didn't get it last year but got the email this year. There is literally no factor that leads me to believe there is a way to predict who will or won't get the "golden ticket" email. But as others have noted, even if you don't get the email you can call and likely get discounts that (more than) offset the cost. 1 1 Link to comment Share on other sites More sharing options...
nucci Posted August 23, 2021 Share Posted August 23, 2021 2 minutes ago, eball said: The truth? I believe there is no rhyme or reason whatsoever for how they decide who gets ST for free. My mom has gotten it two years in a row without asking for anything. I didn't get it last year but got the email this year. There is literally no factor that leads me to believe there is a way to predict who will or won't get the "golden ticket" email. But as others have noted, even if you don't get the email you can call and likely get discounts that (more than) offset the cost. I concur 1 Link to comment Share on other sites More sharing options...
longtimebillsfan Posted August 23, 2021 Share Posted August 23, 2021 4 hours ago, eball said: The truth? I believe there is no rhyme or reason whatsoever for how they decide who gets ST for free. My mom has gotten it two years in a row without asking for anything. I didn't get it last year but got the email this year. There is literally no factor that leads me to believe there is a way to predict who will or won't get the "golden ticket" email. But as others have noted, even if you don't get the email you can call and likely get discounts that (more than) offset the cost. Very Strange, but I will gladly accept their generosity. By the way, I have always appreciated your "dolphin sushi" profile logo. Thank you. Link to comment Share on other sites More sharing options...
Old Man Posted August 23, 2021 Share Posted August 23, 2021 5 hours ago, eball said: The truth? I believe there is no rhyme or reason whatsoever for how they decide who gets ST for free. My mom has gotten it two years in a row without asking for anything. I didn't get it last year but got the email this year. There is literally no factor that leads me to believe there is a way to predict who will or won't get the "golden ticket" email. But as others have noted, even if you don't get the email you can call and likely get discounts that (more than) offset the cost. I had them in a chat wanted to stop something. Mentioned my son is in college and do I get a break on ST. Told me I get ST and Center Ice free. Try a chat you never know Link to comment Share on other sites More sharing options...
newcam2012 Posted August 24, 2021 Share Posted August 24, 2021 Does anyone have the best number to call for optimum results? Link to comment Share on other sites More sharing options...
eball Posted August 24, 2021 Share Posted August 24, 2021 Just now, newcam2012 said: Does anyone have the best number to call for optimum results? Five. Link to comment Share on other sites More sharing options...
Ned Flanders Posted August 24, 2021 Share Posted August 24, 2021 Well, couple of weeks ago, while in a chat with DTV, a rep told me I was getting ST at no charge this season. Nothing ever showed up on my account, so, as advised by a previous poster, I sent a DM via Twitter to DTV, along with the transcript of the chat. They got on it quick enough and the rep had to call me, but within an hour, I was squared away. My $40/month promotion is up Sept. 20, so that's my next call... Link to comment Share on other sites More sharing options...
nucci Posted August 24, 2021 Share Posted August 24, 2021 15 hours ago, Old Man said: I had them in a chat wanted to stop something. Mentioned my son is in college and do I get a break on ST. Told me I get ST and Center Ice free. Try a chat you never know I was on chat a week ago and was promised this. When my bill came ST was on there. Link to comment Share on other sites More sharing options...
KCNC Posted August 24, 2021 Share Posted August 24, 2021 For the 2nd year in a row, without doing a thing, we are getting Sunday ticket for free again. I swear it has something to do with us also using AT&T for phones. I verified by called DIRECTTV yesterday. Not complaining, but weird. I'll take it! Go Bills! Link to comment Share on other sites More sharing options...
nucci Posted August 24, 2021 Share Posted August 24, 2021 7 minutes ago, KCNC said: For the 2nd year in a row, without doing a thing, we are getting Sunday ticket for free again. I swear it has something to do with us also using AT&T for phones. I verified by called DIRECTTV yesterday. Not complaining, but weird. I'll take it! Go Bills! Nope 1 Link to comment Share on other sites More sharing options...
davefan66 Posted August 24, 2021 Share Posted August 24, 2021 (edited) 1 hour ago, KCNC said: For the 2nd year in a row, without doing a thing, we are getting Sunday ticket for free again. I swear it has something to do with us also using AT&T for phones. I verified by called DIRECTTV yesterday. Not complaining, but weird. I'll take it! Go Bills! Nope. have ATT phones for 5 years and DTV for 18 years. Got $16 off for 5 payments and a $75 one time credit. Not complaining. Wish it was free though. Edited August 24, 2021 by davefan66 Link to comment Share on other sites More sharing options...
Simon Posted August 24, 2021 Share Posted August 24, 2021 On 8/23/2021 at 1:45 PM, eball said: The truth? I believe there is no rhyme or reason whatsoever for how they decide who gets ST for free. My mom has gotten it two years in a row without asking for anything. I didn't get it last year but got the email this year. There is literally no factor that leads me to believe there is a way to predict who will or won't get the "golden ticket" email. But as others have noted, even if you don't get the email you can call and likely get discounts that (more than) offset the cost. Could it be possible that it's going out to people who haven't made any recent efforts to have their bills adjusted and as a result have a bunch of potential reductions on their accounts they haven't really attempted to procure? Link to comment Share on other sites More sharing options...
boco357 Posted August 24, 2021 Share Posted August 24, 2021 (edited) Got the $55 off for 12 months on 1st call. Chat option gave me first payment of $65, waived for Sunday Ticket. 2nd call and asked for loyalty, gave me another 16.50 off the 5 payments for Sunday Ticket and 5 dollars off HBO for 3 months. Edited August 24, 2021 by boco357 Link to comment Share on other sites More sharing options...
Nervous Guy Posted August 24, 2021 Share Posted August 24, 2021 10 hours ago, newcam2012 said: Does anyone have the best number to call for optimum results? Just do the call and at the prompt say "customer loyalty", you get connected right away. 1 Link to comment Share on other sites More sharing options...
eball Posted August 24, 2021 Share Posted August 24, 2021 1 hour ago, Simon said: Could it be possible that it's going out to people who haven't made any recent efforts to have their bills adjusted and as a result have a bunch of potential reductions on their accounts they haven't really attempted to procure? Nope. I’m a guy who calls for adjustments every year and this year they gave it to me. 2 Link to comment Share on other sites More sharing options...
Recommended Posts