The Firebaugh Kid Posted September 22, 2019 Share Posted September 22, 2019 Went to the game today with tickets purchased on NFL ticket exchange. Our phones couldn’t connect to the internet near the gates to pull up the tickets. The employees at the gates were zero help...and several people had the same issue as screenshots of tickets are no longer allowed. We literally just snuck in and found our seats. How they don’t have some other system in place for when the internet is slow is maddening. 3 1 Link to comment Share on other sites More sharing options...
1ManRaid Posted September 22, 2019 Share Posted September 22, 2019 I just load up the tickets on my phone BEFORE I go. It's that simple. 8 1 Link to comment Share on other sites More sharing options...
RaoulDuke79 Posted September 22, 2019 Share Posted September 22, 2019 Yeah....I hate this mobile ticket only bull####. If you want to go mobile that's fine, but you should also have the option of using a paper ticket. 6 1 Link to comment Share on other sites More sharing options...
The Firebaugh Kid Posted September 22, 2019 Author Share Posted September 22, 2019 2 minutes ago, 1ManRaid said: I just load up the tickets on my phone BEFORE I go. It's that simple. So you just leave the browser window open for hours? I used to screenshot them. Super annoyed with the experience either way but if that’s the way it’s gonna be they should let people know. 1 1 Link to comment Share on other sites More sharing options...
BrycePaup4ever Posted September 22, 2019 Share Posted September 22, 2019 Ya keep the browser open and as a backup go ahead and download another browser like Chrome and load them up on there as well 2 Link to comment Share on other sites More sharing options...
1ManRaid Posted September 22, 2019 Share Posted September 22, 2019 1 minute ago, The Firebaugh Kid said: So you just leave the browser window open for hours? I used to screenshot them. Super annoyed with the experience either way but if that’s the way it’s gonna be they should let people know. Well I use the Ticketmaster app, but I guess you could just leave the browser up too. It's even less hassle than having to waste ink printing stuff. 1 Link to comment Share on other sites More sharing options...
The Firebaugh Kid Posted September 22, 2019 Author Share Posted September 22, 2019 1 minute ago, BrycePaup4ever said: Ya keep the browser open and as a backup go ahead and download another browser like Chrome and load them up on there as well Gotcha. Apple wallet is apparently another way to save them. I’m an android guy so....idk. 3 Link to comment Share on other sites More sharing options...
BrycePaup4ever Posted September 22, 2019 Share Posted September 22, 2019 (edited) I dont think it will time out for you but try to load the browsers at the last possible moment...maybe after you park the car. Edited September 22, 2019 by BrycePaup4ever Link to comment Share on other sites More sharing options...
Punching Bag Posted September 22, 2019 Share Posted September 22, 2019 6 minutes ago, RaoulDuke79 said: Yeah....I hate this mobile ticket only bull####. If you want to go mobile that's fine, but you should also have the option of using a paper ticket. You do in NYS. The law is that they must provide paper alternate when asked but they do not limit how much they can charge. My understand is Bills ticket office will print them out for $5 each and this proves this is not security or anything else but way to get extra money and try to redirect them to vendors who give them kickbacks and advertise on NFL. 2 Link to comment Share on other sites More sharing options...
The Firebaugh Kid Posted September 22, 2019 Author Share Posted September 22, 2019 1 minute ago, 1ManRaid said: Well I use the Ticketmaster app, but I guess you could just leave the browser up too. It's even less hassle than having to waste ink printing stuff. I think that’s the solution. I didn’t have the app and was trying to access the Ticketmaster website. Lots of other people were too so just tryin to let y’all know to be more prepared than I was. 1 2 Link to comment Share on other sites More sharing options...
1ManRaid Posted September 22, 2019 Share Posted September 22, 2019 Just now, BrycePaup4ever said: I dont think it will time out for you but try to load the browsers at the last possible moment...maybe after you park the car. I come over from Canada and I load the tickets before I get to the border. It's fine, nothing to BEWARE of. 1 Link to comment Share on other sites More sharing options...
BrycePaup4ever Posted September 22, 2019 Share Posted September 22, 2019 Just now, 1ManRaid said: I come over from Canada and I load the tickets before I get to the border. It's fine, nothing to BEWARE of. Me as well. Those roaming data charges are awful. Link to comment Share on other sites More sharing options...
The Firebaugh Kid Posted September 22, 2019 Author Share Posted September 22, 2019 Just now, 1ManRaid said: I come over from Canada and I load the tickets before I get to the border. It's fine, nothing to BEWARE of. How about “be aware of” then 3 Link to comment Share on other sites More sharing options...
LabattBlue Posted September 22, 2019 Share Posted September 22, 2019 14 minutes ago, The Firebaugh Kid said: Went to the game today with tickets purchased on NFL ticket exchange. Our phones couldn’t connect to the internet near the gates to pull up the tickets. The employees at the gates were zero help...and several people had the same issue as screenshots of tickets are no longer allowed. We literally just snuck in and found our seats. How they don’t have some other system in place for when the internet is slow is maddening. Maybe blame your carrier for having crappy and overloaded service near the stadium gates. 1 Link to comment Share on other sites More sharing options...
RiotAct Posted September 22, 2019 Share Posted September 22, 2019 is that why it took a freaking half hour for us to enter thru Gate 4??? (lined up at 12:15 PM) 1 Link to comment Share on other sites More sharing options...
RaoulDuke79 Posted September 22, 2019 Share Posted September 22, 2019 3 minutes ago, Limeaid said: You do in NYS. The law is that they must provide paper alternate when asked but they do not limit how much they can charge. My understand is Bills ticket office will print them out for $5 each and this proves this is not security or anything else but way to get extra money and try to redirect them to vendors who give them kickbacks and advertise on NFL. I'm buying tickets to Pitt/Hurricanes college game. It specifically says not to print tickets, which I think is complete bull####. There's no reason a paper ticket shouldn't be accepted. 1 Link to comment Share on other sites More sharing options...
The Firebaugh Kid Posted September 22, 2019 Author Share Posted September 22, 2019 Point being it’s 2019. Didn’t appreciate missing the Pancho tribute. It should be simple and efficient. Guest services told us “geez...idk....lots of people are trying to use the internet”. Lol 2 Link to comment Share on other sites More sharing options...
Drunken Pygmy Goat Posted September 22, 2019 Share Posted September 22, 2019 21 minutes ago, The Firebaugh Kid said: Went to the game today with tickets purchased on NFL ticket exchange. Our phones couldn’t connect to the internet near the gates to pull up the tickets. The employees at the gates were zero help...and several people had the same issue as screenshots of tickets are no longer allowed. We literally just snuck in and found our seats. How they don’t have some other system in place for when the internet is slow is maddening. Screenshots...the way of the future Link to comment Share on other sites More sharing options...
John Adams Posted September 22, 2019 Share Posted September 22, 2019 I got a warning that screenshots would not be accepted and the codes change every 10 mins. Just FYI. No issues but we used paper today. 1 Link to comment Share on other sites More sharing options...
Punching Bag Posted September 22, 2019 Share Posted September 22, 2019 Just now, RaoulDuke79 said: I'm buying tickets to Pitt/Hurricanes college game. It specifically says not to print tickets, which I think is complete bull####. There's no reason a paper ticket shouldn't be accepted. The only way it stops if people refuse to accept this and it hurts ticket sales which it may already. I was in grocery store and all of the self checkout lines were open but they only had one cashier who had 7 people in line. A manager came over and said self checkout lines are available (like I could not see) and I stated "Sorry but they do not except store discount coupons. Open some more lines." He said "I see no reason to do so at this time." My reply "Yes you will need to have staff do restocking." He said "Restocking?" I replied "Yes, my cart. Not shopping today, if it happens again I stop shopping here." and left line to leave. Manager tried to get me to come back saying he would do line. "Next time I said, you have now more than 9 in line and it is YOUR store policy that those coupons need to be rang thru cashier." and left. 3 Link to comment Share on other sites More sharing options...
Mr. WEO Posted September 22, 2019 Share Posted September 22, 2019 why would a screenshot not be allowed? Don't they just scan them at the gate? Screenshot is same as wallet. I always screenshot tickemaster event tickets. never a problem anywhere else Link to comment Share on other sites More sharing options...
zonabb Posted September 22, 2019 Share Posted September 22, 2019 Never ever use the phone, always my issued cards. They're foolproof. Link to comment Share on other sites More sharing options...
MDH Posted September 22, 2019 Share Posted September 22, 2019 18 minutes ago, 1ManRaid said: Well I use the Ticketmaster app, but I guess you could just leave the browser up too. It's even less hassle than having to waste ink printing stuff. If you have an iPhone put them in your Apple wallet. You don’t need an internet connection to access them there. 2 Link to comment Share on other sites More sharing options...
row_33 Posted September 22, 2019 Share Posted September 22, 2019 Gotta love the people that tell you they were fine so.... you are either a liar or a moron.... 1 Link to comment Share on other sites More sharing options...
wagon127 Posted September 22, 2019 Share Posted September 22, 2019 (edited) 20 minutes ago, LabattBlue said: Maybe blame your carrier for having crappy and overloaded service near the stadium gates. When you have 70,000 people in a place that doesnt normally have 70,000 people, the cell service gets shot. Everybody is either pulling up their tickets, checking their fantasy team, or posting selfies online. I wish they'd have non-mobile gate lines available since i have season ticket card. 8 minutes ago, MDH said: If you have an iPhone put them in your Apple wallet. You don’t need an internet connection to access them there. But how does that help me get through the line when everybody in front of me didnt do that? Edited September 22, 2019 by wagon127 2 Link to comment Share on other sites More sharing options...
row_33 Posted September 22, 2019 Share Posted September 22, 2019 1 minute ago, wagon127 said: When you have 70,000 people in a place that doesnt normally have 70,000 people, the cell service gets shot. Everybody is either pulling up their tickets, checking their fantasy team, or posting selfies online. I wish they'd have non-mobile gate lines available since i have season ticket card. They just have to work out some very crucial details, imagine it breaking down before the first home playoff game 1 Link to comment Share on other sites More sharing options...
Captain Caveman Posted September 22, 2019 Share Posted September 22, 2019 For all the guys giving him grief about screenshots, I think I heard on WGR the other day that the tickets are using technology now that refreshes every 15 seconds, so a screenshot will not work. 3 Link to comment Share on other sites More sharing options...
KD in CA Posted September 22, 2019 Share Posted September 22, 2019 Best part of this story is that for all the ticket technology and modern security, the situation was resolved with good-old fashion sneaking in. 3 6 1 Link to comment Share on other sites More sharing options...
Captain Caveman Posted September 22, 2019 Share Posted September 22, 2019 3 minutes ago, KD in CA said: Best part of this story is that for all the ticket technology and modern security, the situation was resolved with good-old fashion sneaking in. Yeah, it seems like the moral of the story is Don't buy tickets? 1 1 Link to comment Share on other sites More sharing options...
Mr. WEO Posted September 22, 2019 Share Posted September 22, 2019 5 minutes ago, Captain Caveman said: For all the guys giving him grief about screenshots, I think I heard on WGR the other day that the tickets are using technology now that refreshes every 15 seconds, so a screenshot will not work. Then neither will apple wallet Link to comment Share on other sites More sharing options...
Ridgewaycynic2013 Posted September 22, 2019 Share Posted September 22, 2019 OK, the FO says ditch the phone tickets; they’ll administer the Voight-Kampff test instead. Link to comment Share on other sites More sharing options...
1ManRaid Posted September 22, 2019 Share Posted September 22, 2019 24 minutes ago, row_33 said: Gotta love the people that tell you they were fine so.... you are either a liar or a moron.... We were fine for a reason. OP didn't do what we did. Don't put words in our mouth when you don't know what you're talking about. 1 Link to comment Share on other sites More sharing options...
CLTbills Posted September 22, 2019 Share Posted September 22, 2019 54 minutes ago, BrycePaup4ever said: Ya keep the browser open and as a backup go ahead and download another browser like Chrome and load them up on there as well Y’all do know you can have multiple tabs open in the same browser, right? Also, that you can download the tickets to your Apple wallet so that you don’t have to worry about internet? the bills literally sent out a notification through their app this morning regarding this 20 minutes ago, Mr. WEO said: Then neither will apple wallet Yes it does. It doesn’t refresh every 15 seconds, it only refreshes If you screenshot it. 1 Link to comment Share on other sites More sharing options...
Mr. WEO Posted September 22, 2019 Share Posted September 22, 2019 (edited) 20 minutes ago, CLTbills said: Y’all do know you can have multiple tabs open in the same browser, right? Also, that you can download the tickets to your Apple wallet so that you don’t have to worry about internet? the bills literally sent out a notification through their app this morning regarding this Yes it does. It doesn’t refresh every 15 seconds, it only refreshes If you screenshot it. If the wallet isn't refreshing every 15 second , how does it let you get in to the game? Edited September 22, 2019 by Mr. WEO Link to comment Share on other sites More sharing options...
MAJBobby Posted September 22, 2019 Share Posted September 22, 2019 1 hour ago, The Firebaugh Kid said: Went to the game today with tickets purchased on NFL ticket exchange. Our phones couldn’t connect to the internet near the gates to pull up the tickets. The employees at the gates were zero help...and several people had the same issue as screenshots of tickets are no longer allowed. We literally just snuck in and found our seats. How they don’t have some other system in place for when the internet is slow is maddening. there is it is called putting the tickets in your wallet on your phone so they can update. Only was talked about all week 41 minutes ago, Mr. WEO said: Then neither will apple wallet Apple wallet tickets refresh. It is same tech that airline tickets use now. Link to comment Share on other sites More sharing options...
CLTbills Posted September 22, 2019 Share Posted September 22, 2019 7 minutes ago, Mr. WEO said: If the wallet isn't refreshing every 15 second , how does it let you get in to the game? Because it doesn’t have to. If you’re using the app, there isn’t even a barcode or QR code to begin with. It works like Apple Pay where you just hold the phone up to the reader 1 Link to comment Share on other sites More sharing options...
Mr. WEO Posted September 23, 2019 Share Posted September 23, 2019 18 minutes ago, MAJBobby said: there is it is called putting the tickets in your wallet on your phone so they can update. Only was talked about all week Apple wallet tickets refresh. It is same tech that airline tickets use now. I screenshot plane tickets all the time. It's all QR codes. Same thing with Knicks tickets, etc. 11 minutes ago, CLTbills said: Because it doesn’t have to. If you’re using the app, there isn’t even a barcode or QR code to begin with. It works like Apple Pay where you just hold the phone up to the reader Thanks. Link to comment Share on other sites More sharing options...
mikemac2001 Posted September 23, 2019 Share Posted September 23, 2019 Lines were a joke lady couldn’t scan our apple wallet tickets and was shaking bc she couldn’t handle the rush and pressure people just started walking past her Link to comment Share on other sites More sharing options...
Dr Krentist Posted September 23, 2019 Share Posted September 23, 2019 1 hour ago, RaoulDuke79 said: Yeah....I hate this mobile ticket only bull####. If you want to go mobile that's fine, but you should also have the option of using a paper ticket. So you can't use paper tickets anymore? It HAS to be mobile? When did this happen? Link to comment Share on other sites More sharing options...
Bob in STL Posted September 23, 2019 Share Posted September 23, 2019 (edited) I saw an older couple struggle with electronic phone tickets at a Major League Baseball game. Electronic tickets on a phone are not for everyone. Some people don’t understand all the technology changes and subtleties. Bring back paper for those that prefer it. This is a time when we accommodate everyone and everything so this should not happen. Edited September 23, 2019 by Bob in STL 2 Link to comment Share on other sites More sharing options...
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