Tickets on your phone? Beware

[Numark3]

16 hours ago, Limeaid said:

 

The NFL will be dealing with ADA lawsuits.  Not everyone is capable of seeing "smart" phones.  An answer of "give your phone to someone else to provide it" will not be a satisfactory answer.

 

Thats ridiculous 

[mikemac2001]

8 minutes ago, BUFFALOBART said:

Hmmmm....How exactly did you mange to 'sneak in'???

Like 7 people walked by our old lady checking people in- she scanned one of my tickets and her system froze so we just said bye and walked in

Edited September 23, 2019 by mikemac2001

[SectionC3]

40 minutes ago, bbb said:

 

It has very little to do with security and mostly has to do with the NFL, entertainers, etc. wanting to price fix. 

 

Exactly!! 

 

 

It's soooo easy and hassle free.  5 minute lines, my ass.  Last time I had a 5 minute line was before 9/11 with me getting there slightly late. 

 

I don’t dispute that yesterday’s fiasco was the result of the new means of entry.  In general, though, I wouldn’t complain about a long wait at security because sometimes that is a fact of life post-9/11 and convenience is secondary to safety. 

[RoyBatty is alive]

19 hours ago, The Firebaugh Kid said:

Went to the game today with tickets purchased on NFL ticket exchange. Our phones couldn’t connect to the internet near the gates to pull up the tickets. The employees at the gates were zero help...and several people had the same issue as screenshots of tickets are no longer allowed. We literally just snuck in and found our seats. How they don’t have some other system in place for when the internet is slow is maddening. 

So how did you literally just sneak in?  Congrats or did they gate keepers kind of look the other way.

[The Firebaugh Kid]

38 minutes ago, RoyBatty is alive said:

So how did you literally just sneak in?  Congrats or did they gate keepers kind of look the other way.

We just walked past her after she wouldnt help us. I think she let us go in truthfully. 

[bbb]

1 hour ago, SectionC3 said:

 

I don’t dispute that yesterday’s fiasco was the result of the new means of entry.  In general, though, I wouldn’t complain about a long wait at security because sometimes that is a fact of life post-9/11 and convenience is secondary to safety. 

 

I guess you ignored this part of what you quoted from me: It has very little to do with security and mostly has to do with the NFL, entertainers, etc. wanting to price fix.   

[SectionC3]

12 minutes ago, bbb said:

 

I guess you ignored this part of what you quoted from me: It has very little to do with security and mostly has to do with the NFL, entertainers, etc. wanting to price fix.   

 ?  

[jimmy10]

[LabattBlue]

I know why they are doing it, but the constantly changing bar code/QR code is going to continue to cause massive headaches...unless the Bills convince the big players in the carrier game to put new towers close to the stadium.

 

That being said, you want to avoid the problem...get to the stadium gates early.

[BillsInMaine]

Has anyone tried selling tickets? I have sold some and haven't received any of the money. When I go into "Pending & Sold tickets it shows nothing. The whole system seems to be a mess.

[plenzmd1]

 

6 hours ago, SectionC3 said:

 

I take it you didn’t stand in line for 40 minutes to enter the stadium yesterday.

I’ll add one thing.  I had an e-ticket for the Blue & Red scrimmage, and the ticket-takers had trouble with the scanners for that event.  The explanation I was given was that it had something to do with the ability of the scanner to read the bar code on my iPhone (until a week or two ago, the newest and most advanced model).  I ended up just walking into the scrimmage after the ticket-taker’s device failed.  So perhaps that was part of the issue yesterday, too.  

 

Either way, the struggle to enter the stadium was absurd and completely avoidable.  I’m not a complainer - I get that security is important and that sometimes unpublished threats demand caution, patience, and delay.  But I’m thinking about talking to my ticket rep about yesterday.  I’ve been to hundreds of games and that was the worst I’ve ever experienced trying to enter that stadium.   

we left Hammers at 12:12..yes i looked! In the game going in Gate 2 at 12.27..yes I looked.

5 hours ago, jimmy10 said:

 

Nope. Got there at 12:20, spent maybe 5 mins in line, RFID on my iPhone wallet worked great. No futzing with any apps or internet connectivity or lost hard copy tickets. Big fan. 

I agree!

5 hours ago, MR8 said:

With the new android update, the One Buffalo app doesn't work... so beware anyone who has not done the update for Android OS 10... DO NOT UPDATE IT.  I had to go to the ticket office and have them text me my ticket because with the new OS update the app just crashes as soon as you open it.  The ticket office knows but the app hasn't been updated yet to fix it... 

if only people would read avery thread i make!!!!!( I kid)..but ot does contain thi quote

 

 

Quote

Tickets can be added into Apple Wallet – do not need cell service for access

 Unfortunately not Google Pay

 

[Elite Poster]

On 9/22/2019 at 6:34 PM, The Firebaugh Kid said:

Gotcha. Apple wallet is apparently another way to save them. I’m an android guy so....idk. 

 

Save the ticket to Google pay and you don't need internet. I know some said it doesn't work with Google pay but if you have the Ticket Master app it will transfer by itself. It worked for me during the preseason. 

Edited September 23, 2019 by Elite Poster

[jimmy10]

6 hours ago, bbb said:

5 minute lines, my ass.  Last time I had a 5 minute line was before 9/11 with me getting there slightly late. 

 

Don’t know what to tell you, brah. Gate 2 like we always do, as long as we’re there before 12:30, it’s never been more than 10 minutes. We’ve had the system down ever since they amped up the security a few years ago. 

 

[eball]

On 9/22/2019 at 6:28 PM, RaoulDuke79 said:

Yeah....I hate this mobile ticket only bull####. If you want to go mobile that's fine, but you should also have the option of using a paper ticket. 

 

 

 

 

 

 

23 hours ago, BillsRdue said:

I usually download them to my phones hard drive and access there if needed.

 

Do you also use a tiny floppy disk?

 

 

Edited September 23, 2019 by eball

[eball]

22 hours ago, Limeaid said:

it is not stealing out of their pockets. It is stealing them out of consumers pockets since they were selling at same price before.  NFL just wants a backdoor way of getting more money.

 

This is 100% not what is going on.  But please continue, it's entertaining reading.

 

 

7 hours ago, bbb said:

I'm pretty sure the extra tickets he bought for yesterday from the STH presale were regular cardboard tickets.

 

That sounds bulky.

 

 

 

3 hours ago, jimmy10 said:

 

That's hilarious, JamesX -- I just posted this same pic minutes ago without scrolling the entire thread.

 

 

Edited September 23, 2019 by eball

[Just Jack]

1 hour ago, BillsInMaine said:

Has anyone tried selling tickets? I have sold some and haven't received any of the money. When I go into "Pending & Sold tickets it shows nothing. The whole system seems to be a mess.

 

I have. Now it takes 7-10 days to get your money instead of just a couple of days. 

[Augie]

On 9/22/2019 at 6:51 PM, zonabb said:

Never ever use the phone, always my issued cards. They're foolproof. 

 

OK, old fart starting at the beginning, so......who has the knowledge, patience and energy to explain all this?  I’ve used the mobile tickets. They work flawlessly at the airport, but NOT at stadiums. I got in yesterday with paper tickets, which I thought was no longer an option.  Zero problem. What are these cards about?  

 

We are heading to Nashville in a couple weeks. Saturday night before Bills/Titans we have tix for the Pred’s NHL game. I’ve had hassles with the mobile tix roughly half the times since I’ve used them. It’s NOT just me, even the IT guys on site had problems. Bills/Falcons in ATL it took 4-5 IT guys to get all the settings right (which allows them to track your location at all times, thank you, Big Brother). 

 

If these cards are the new thing, and they work, I want to know more about them! 

[Just Jack]

4 minutes ago, Augie said:

What are these cards about?  

 

Season ticket holders get a card, about the size of a credit card, with their seat section/row/seat number printed on it, and a barcode on the back. Gate people scan the barcode for entry. The card is used for each game. 

[plenzmd1]

36 minutes ago, jimmy10 said:

 

Don’t know what to tell you, brah. Gate 2 like we always do, as long as we’re there before 12:30, it’s never been more than 10 minutes. We’ve had the system down ever since they amped up the security a few years ago. 

 

yep, we are gate 2 as well. @Augie was with me..5 minute walk to gate, 10 minutes from time in line to grabbing a towel. i mean even @CountryCletus got in with no issues, and as they say..if that country boy can figure this poop out, anybody can!!!

[jimmy10]

32 minutes ago, eball said:

That's hilarious, JamesX -- I just posted this same pic minutes ago without scrolling the entire thread.

 

 

 

It’s cool. Plenty of old men yelling at plenty of clouds in here. 

[Augie]

6 minutes ago, plenzmd1 said:

yep, we are gate 2 as well. @Augie was with me..5 minute walk to gate, 10 minutes from time in line to grabbing a towel. i mean even @CountryCletus got in with no issues, and as they say..if that country boy can figure this poop out, anybody can!!!

 

Yeah, but you had the cards, and I had a paper ticket thanks to @Heitz, so I didn’t struggle with that phone app crap that has given me and the on-site IT folks grief in the past. Delta has that stuff down. NEVER a problem. The NFL is far less reliable and convenient. Take THAT to your fan board! And maybe a bowl of wings, so it would be better received!  ?

[Just Jack]

Went in Gate 3, about 11:40, walked right up to the metal detector, no line at all. 

[bbb]

1 hour ago, eball said:

 

 

 

 

 

 

 

Do you also use a tiny floppy disk?

 

 

 

Awesome - that hasn't been posted in at least 5 posts.  That was a funny picture - about ten years ago. 

[dbringer]

They should have an express line for people who know how to add the mobile ticket to Apple Wallet or Google Play on their phone. Kind of like EZ Pass. 

[LSHMEAB]

On 9/22/2019 at 4:59 PM, row_33 said:

Gotta love the people that tell you they were fine so....

 

you are either a liar or a moron....

 

 

I'm kinda skeptical about the sneaking in part after already dealing with security. But I suppose it's POSSIBLE.

[The Firebaugh Kid]

11 minutes ago, LSHMEAB said:

I'm kinda skeptical about the sneaking in part after already dealing with security. But I suppose it's POSSIBLE.

You just walk by when they're not looking. Twas scary how easy it was.  It was a tense and chaotic scene for them dealing with myself and the dozens of other people who apparently weren't smart enough to think of all of this before walking towards the stadium. 

[bbb]

5 hours ago, dbringer said:

They should have an express line for people who know how to add the mobile ticket to Apple Wallet or Google Play on their phone. Kind of like EZ Pass. 

 

I just am opening my mail from the last few days and have the Bills letter about these changes (very timely)...........So, the barcodes do rotate.  But, it says to put in your apple wallet or google play.  So, I guess they rotate even in there?  Not necessarily on the app.............But, of course, all this makes it easier and is actually innate knowledge for some people. 

[dlonce]

16 hours ago, jimmy10 said:

 

Nope. Got there at 12:20, spent maybe 5 mins in line, RFID on my iPhone wallet worked great. No futzing with any apps or internet connectivity or lost hard copy tickets. Big fan. 

Great, good for you. Loaded to wallet, but barcode never loaded. Had to stand in line for 15 minutes waiting for tickets to reload from BB. When iPhones transfer from wi-fi to a dedicated network(because the Bills wi-fi is spotty) they have a tendency to require your saved page to reload. Wallet was useless for me. 

Was told there was a “glitch” for some ticket transfers.

 

There were a lot of people, including younger fans having problems getting in.

[flaz]

I have read every post in this thread and saw no reference to any particular Cell carrier. I am coming up from Florida and am concerned about signal strength on my Sprint android at the stadium 

 

BTW. I have the Ticketmaster app. Will that work at the gate 

Edited September 24, 2019 by fl az fan

[The Firebaugh Kid]

1 hour ago, fl az fan said:

I have read every post in this thread and saw no reference to any particular Cell carrier. I am coming up from Florida and am concerned about signal strength on my Sprint android at the stadium 

 

BTW. I have the Ticketmaster app. Will that work at the gate 

I never downloaded the app. I tried to access the ticket from ticketmaster.com. 

Download the app and load them up beforehand.

3 hours ago, dlonce said:

Great, good for you. Loaded to wallet, but barcode never loaded. Had to stand in line for 15 minutes waiting for tickets to reload from BB. When iPhones transfer from wi-fi to a dedicated network(because the Bills wi-fi is spotty) they have a tendency to require your saved page to reload. Wallet was useless for me. 

Was told there was a “glitch” for some ticket transfers.

 

There were a lot of people, including younger fans having problems getting in.

Nice to feel validated instead of ridiculed when you're trying to help people not have the same experience you did. Thank you

[Ned Flanders]

4 hours ago, dlonce said:

Great, good for you. Loaded to wallet, but barcode never loaded. Had to stand in line for 15 minutes waiting for tickets to reload from BB. When iPhones transfer from wi-fi to a dedicated network(because the Bills wi-fi is spotty) they have a tendency to require your saved page to reload. Wallet was useless for me. 

Was told there was a “glitch” for some ticket transfers.

Had tickets in the Ticketmaster and One Buffalo app and also in the wallet.  Like above, barcode never loaded in the wallet.

 

Got in line at Gate 4 at 12:15, got in stadium at 12:45.  Poor woman with the scanner was having a terrible time scanning my phone, even as the barcode was active.

 

There's got to be a better mousetrap.

[badassgixxer05]

There were definitely some issues. The lines were really slow getting in, and after in the stadium took forever to fill up. Luckily the tickets loaded fine on my wifes phone without issue. Now the concession lines at half time, that got us good. Missed about 10 mins of the 3rd quarter, because the workers were rather frazzled with the big lines.

[Ned Flanders]

1 hour ago, badassgixxer05 said:

Now the concession lines at half time, that got us good. Missed about 10 mins of the 3rd quarter, because the workers were rather frazzled with the big lines.

Regarding food, pulled into Wegmans on McKinley around 9:00 am and they had NINE people working the sub station...absolute seamless transaction.  Wegmans really knows what they're doing.

[badassgixxer05]

14 minutes ago, Ned Flanders said:

Regarding food, pulled into Wegmans on McKinley around 9:00 am and they had NINE people working the sub station...absolute seamless transaction.  Wegmans really knows what they're doing.

Damn, nice tip! I grabbed my subs from dibellas the night before, and they were kind of soggy by lunch time.. lol

[GG]

This discussion should be separated between iPhone owners and Android owners.  The electronic ticket issues are bad for anyone who didn't transfer the tix to their iPhone wallet.  Since this feature doesn't exist at all for Androids, expect to have ticketing trouble at the gates.  There are also serious communication issues between the teams' ticket apps and Ticketmaster.  If the passwords, don't match exactly, your accounts will be locked.

 

As said before, this technology wasn't ready to be deployed yet.

[KCNC]

The tickets I got from Ticketmaster have a chip in it.  I was the Bills ticket folks about it and they said they dont have to be on my phone.  I can just use the tickets that were mailed to me.  Maybe the problem is only for season tix owners?

[Ned Flanders]

49 minutes ago, GG said:

This discussion should be separated between iPhone owners and Android owners.  The electronic ticket issues are bad for anyone who didn't transfer the tix to their iPhone wallet.  Since this feature doesn't exist at all for Androids, expect to have ticketing trouble at the gates.  There are also serious communication issues between the teams' ticket apps and Ticketmaster.  If the passwords, don't match exactly, your accounts will be locked.

 

As said before, this technology wasn't ready to be deployed yet.

Tried transferring tickets several times to Wallet and the barcode or whatever you need (QR?), never appeared.   Have used it for various Ticketmaster events in the past and it has worked.  Didn't know what the problem at New Era was.

[infernus]

The tickets on Apple Wallet do not use a barcode, they are NFC (Near Field Communication) tickets. So even though the tickets would have a barcode on TicketMaster/OneBuffalo apps, they don't once you save them to wallet. But they do show the little radio icon on the lower right corner and say 'Hold Near Reader', meaning they can be scanned with NFC.  That's how you get into the gate. Seems like a lot of folks are getting thrown for a loop just because there isn't a barcode.

[GG]

15 minutes ago, Ned Flanders said:

Tried transferring tickets several times to Wallet and the barcode or whatever you need (QR?), never appeared.   Have used it for various Ticketmaster events in the past and it has worked.  Didn't know what the problem at New Era was.

 

See answer above.  There's no code when it's in Apple Wallet, just an icon

[Ned Flanders]

25 minutes ago, infernus said:

The tickets on Apple Wallet do not use a barcode, they are NFC (Near Field Communication) tickets. So even though the tickets would have a barcode on TicketMaster/OneBuffalo apps, they don't once you save them to wallet. But they do show the little radio icon on the lower right corner and say 'Hold Near Reader', meaning they can be scanned with NFC.  That's how you get into the gate. Seems like a lot of folks are getting thrown for a loop just because there isn't a barcode.

Good info here...wish the Bills would have transmitted as such.