NFL Sunday Ticket

[whatdrought]

20 minutes ago, BigDingus said:

(I think my wife gave it to someone), but I missed one of the last games of the season due to this. 

 

Thanks for the Advice. 

 

How's single life treating you? 

[RPbillsfan]

Just called and spoke to Nomar.  I was able to get $45.00 off my bill for 12 months, $5.00 off HBO for six months and $7.00 off of Starz for 6 months, so in summary.

 

NFL Sunday Ticket - $65.99 per month = $390.00

 

12 months of $45.00 off my bill = $540.00

$30.00 off my HBO

$42.00 off my STARZ 

 

Total net discount is $612.00

 

Saved $222.00, I'm happy again 

[BigDingus]

28 minutes ago, whatdrought said:

 

Thanks for the Advice. 

 

How's single life treating you? 

 

LOL  ?

Fortunately for her, I'm the forgiving type. But she knows better now!

I'm just surprised it didn't happen sooner. Apparently her father, and another friend, had been using it to watch games since half way through the season. Only somehow those games never lined up with Bills games, so I never noticed. I'm pretty sure it was the 1st Miami game we missed...So luckily I knew we'd win!

[nucci]

41 minutes ago, RPbillsfan said:

Just called and spoke to Nomar.  I was able to get $45.00 off my bill for 12 months, $5.00 off HBO for six months and $7.00 off of Starz for 6 months, so in summary.

 

NFL Sunday Ticket - $65.99 per month = $390.00

 

12 months of $45.00 off my bill = $540.00

$30.00 off my HBO

$42.00 off my STARZ 

 

Total net discount is $612.00

 

Saved $222.00, I'm happy again 

Similar to what many are getting.....well done

[ddaryl]

Just called..

 

I got $12 per month off my Sunday Ticket Billing, $60 a month off my Bill for 12 months, and 6 months free HBO.

 

$800 in savings over the next year...  

 

My Bill with Sunday ticket for the next 6 months would of been $165.56, It is now About $97 per month, and after the Sunday Ticket is paid off My Bill drops to $49 until August next year.

 

 

$CHA CHING$

 

Edited August 21, 2018 by ddaryl

[Steptide]

I've called now 3 times. All I want is a discount off Sunday ticket. When I called 2 weeks ago, the chic told me if I signed up for showtime I could recieve Sunday ticket for $100 for the season. Gave me half off showtime for the year, and told me to call back the next week for the promotion. Even gave me a reference number. Called back today and the chic I spoke with had no clue what I was talking about. Then proceeded to try and get me to switch my cell service from Verizon to AT&T. I was like, I'm just trying to get a discount on the Sunday ticket. So, no discount and who knows Wtf that chic the other week was talking about with showtime 

[ddaryl]

5 minutes ago, Steptide said:

I've called now 3 times. All I want is a discount off Sunday ticket. When I called 2 weeks ago, the chic told me if I signed up for showtime I could recieve Sunday ticket for $100 for the season. Gave me half off showtime for the year, and told me to call back the next week for the promotion. Even gave me a reference number. Called back today and the chic I spoke with had no clue what I was talking about. Then proceeded to try and get me to switch my cell service from Verizon to AT&T. I was like, I'm just trying to get a discount on the Sunday ticket. So, no discount and who knows Wtf that chic the other week was talking about with showtime 

 

 

ask for the loyalty dept... I ended up talking to Rhonda in Las Vegas

Edited August 21, 2018 by ddaryl

[Ned Flanders]

14 minutes ago, Steptide said:

I've called now 3 times. All I want is a discount off Sunday ticket. When I called 2 weeks ago, the chic told me if I signed up for showtime I could recieve Sunday ticket for $100 for the season. Gave me half off showtime for the year, and told me to call back the next week for the promotion. Even gave me a reference number. Called back today and the chic I spoke with had no clue what I was talking about. Then proceeded to try and get me to switch my cell service from Verizon to AT&T. I was like, I'm just trying to get a discount on the Sunday ticket. So, no discount and who knows Wtf that chic the other week was talking about with showtime 

This seems to be a recurring issue...seems the reps all have different marching orders on giving promotions and discounts.

[Steptide]

22 minutes ago, ddaryl said:

 

 

ask for the loyalty dept... I ended up talking to Rhonda in Las Vegas

I was speaking to the loyalty department. The only thing this chic seemed interested in was signing me up for AT&T cell service. I'll give it a few days and try again. 

[Bills Fan in Beantown]

First call, I was offered $27 off per month on movie channels.  Called again and got to customer loyalty and got $60/month off the bill.  I'll take it.  

[ddaryl]

Just now, Steptide said:

I was speaking to the loyalty department. The only thing this chic seemed interested in was signing me up for AT&T cell service. I'll give it a few days and try again. 

 

 

damn... what pain the ass.

 

I think some discounts are tied to how often you have requested discounts in past years. I haven't asked for any in a couple of years.... She said she had to look up and see what was available. She had to cancel my auto renewal on Sunday Ticket before a discount showed up, but she knew this angle cause she said "lets see what we get if I remove the auto renewal"

 

But the lady I talked to never pimped anything regarding AT&T or directtv... Just got me the best discounts she could. She said she had been working their for 3 years so maybe she just new how to work the system

[Seasons1992]

I'm in a great situation now where I can actually be eligible for streaming the Ticket due to my new address....Right now they want nearly $300 for 4 months. Will be calling soon.   

[Jay_Fixit]

I just use DAZN and pay peanuts.

[cdl 716]

I made my annual call a couple of weeks ago.  I had to sign a one year contract, but here’s the offer I received:

 

$30 off my monthly bill for 12 months

ST Max for free

$200 VISA gift card 

 

I’ve been a customer for 17/20 years and this may have been the best deal I’ve received to date.

[BuffaloButt]

21 hours ago, Nervous Guy said:

I called today...at the recording I asked for customer loyalty, after a 10 minute hold I got someone overseas.  I knew it was not going to go well right then.  So I played the game, told him I had discounts that were expiring this month, $60 off a month and last year I had the Ticket for free, I wanted to know if they could match or come close to that.  After several long pauses and being told he's checking, he told me "sorry we have no offers of any kind for you".  I said "okay, can you transfer me to customer loyalty?"  He said "sure I'd be happy to do that"...I was transferred and placed on hold. 

 

Got connected to a very nice young woman in Texas...said the same thing to her...she asked me who my team was and I said "The Bills of course!".  She said "I think my mom likes them too!"  She then proceeded in an extended conversation about her favorite team (Eagles) and her Dad's and her husband's, etc....we had a long conversation...then she said "I have authorized a $60 discount per month for 12 months and free Sunday ticket as a loyalty reward!"  I was thrilled!  She asked if I had any other questions....I thought to myself..."why not?" so I asked about any movie channels and she said "sure...HBO free for 6 months.".  This was  better than last year!

 

I'm not sure why I got this and others don't....but it's just a lesson in being persistent and pleasant...

I just called.  Asked for Customer Retention rep said he was with the Loyalty Dept.  I asked for a discount off my bill and he said let me see what I can do...He removed my Sunday Ticket Renewal of $48.99×6months and the $17×6 mos Max upgrade that I added last online (which by the way is only an upgrade not the Sunday Ticket by itself).

Rep came back with $60 off my total bill (no contract needed).  He then said he found 6 mos free of HBO or Cinemax.  I took HBO. 

I then asked any discounts on Sunday Ticket, he looked and said No.  Told me I should try back after the first week starts for Sunday Ticket and discounts should be available. I'll try again but happy with the $60 off which makes my bill $68 mo. with free HBO.  Call only took 10 mins. Quickest call ever in 10 years!

[Watkins90]

So you guys just call and say you want a discount, or do you actually say you want to cancel and then they start spewing discounts at you?

[MrEpsYtown]

12 minutes ago, Watkins90 said:

So you guys just call and say you want a discount, or do you actually say you want to cancel and then they start spewing discounts at you?

 

Either approach works. If you say you want to cancel I think u kind of have to be really willing to cancel. But you have  to make sure u talk to customer retention. The first person you speak to is worthless. Telling the machine you want to cancel gets you directly to those people. How you negotiate from there is your call. 

Edited August 21, 2018 by MrEpsYtown

[Steptide]

1 hour ago, Chris in MD said:

I made my annual call a couple of weeks ago.  I had to sign a one year contract, but here’s the offer I received:

 

$30 off my monthly bill for 12 months

ST Max for free

$200 VISA gift card 

 

I’ve been a customer for 17/20 years and this may have been the best deal I’ve received to date.

WOW. That's an awesome deal. What a crock though. I signed a new 2 year deal with them about a month ago. When I specifically asked for the Sunday ticket free, I got denied. 

[msw2112]

The more I read these posts of success, the more frustrated I am about the deal I accepted yesterday.  It was my 3rd or 4th call, so they broke me.  I just couldn't take another call!

[cdl 716]

2 hours ago, Steptide said:

WOW. That's an awesome deal. What a crock though. I signed a new 2 year deal with them about a month ago. When I specifically asked for the Sunday ticket free, I got denied. 

Yeah I was really surprised when they threw in the gift card at the end.  As others have recommended, I just politely ask for customer retention and tell them my discounts have expired and my bill is too high and I’m going to cancel.  They usually thank me for my loyalty and come back with a counter offer.    I usually decline the movie channels as I’m gunning for ST every year....if they ever lose ST I’m definitely going to cancel.

[Nervous Guy]

3 hours ago, Watkins90 said:

So you guys just call and say you want a discount, or do you actually say you want to cancel and then they start spewing discounts at you?

I always say I want to keep my bill as low as possible, been a customer for x years what kind of discounts can you give me?  This year since all my stuff was expiring ($60 off per month) I told her would like that and btw last year you gave me Sunday Ticket for free...can you come close to that deal?  That was it.

3 hours ago, BuffaloButt said:

I just called.  Asked for Customer Retention rep said he was with the Loyalty Dept.  I asked for a discount off my bill and he said let me see what I can do...He removed my Sunday Ticket Renewal of $48.99×6months and the $17×6 mos Max upgrade that I added last online (which by the way is only an upgrade not the Sunday Ticket by itself).

Rep came back with $60 off my total bill (no contract needed).  He then said he found 6 mos free of HBO or Cinemax.  I took HBO. 

I then asked any discounts on Sunday Ticket, he looked and said No.  Told me I should try back after the first week starts for Sunday Ticket and discounts should be available. I'll try again but happy with the $60 off which makes my bill $68 mo. with free HBO.  Call only took 10 mins. Quickest call ever in 10 years!

Yep....great job!  I like it that she specifically told me no contract...this is just a loyalty reward....amazing!

[Mr Info]

Just poured myself a nice cocktail.

 

i called Directv tonight. My contract was due to expire in 2 days.

Background: longtime AT&T mobile customer with 5 devices on a 20G family plan & longtime Directv customer.

i explained my contract was expiring and wanted to see what was available for discounts. I also said I was a longtime AT&T mobile customer. I did not escalate to loyalty/retention.

 

This is what I got:

They are combining me into one bill. 

AT&T mobile: Unlimited plan for $25 less than my current plan.

Directv: $60 discount for 1 year and Sunday Ticket for free.

Combining both in one bill gets me HBO Premium for free. That does not expire until I leave AT&T

 

It took about 30 minutes and was on hold a good deal as he investigated what was available and looked at both of my accounts. I asked for his supervisor after we were finished and complimented on how good he was with customer service. Last time I called I got a jerk but jackpot this time.

 

Now back to enjoying my drink.

[nucci]

16 hours ago, Watkins90 said:

So you guys just call and say you want a discount, or do you actually say you want to cancel and then they start spewing discounts at you?

I've never threatened to cancel.....I ask for ways to reduce my bill....DirecTV has discounts built in to the system...if you're eligible they come up...this year it seems $60 off a month for 12 months is common theme

[Ned Flanders]

I knew they would open this up to streaming eventually...not in my market yet, though.

 

https://www.cordcuttersnews.com/directv-now-adds-nfl-sunday-ticket-in-select-markets/

 

[Watkins90]

1 hour ago, nucci said:

I've never threatened to cancel.....I ask for ways to reduce my bill....DirecTV has discounts built in to the system...if you're eligible they come up...this year it seems $60 off a month for 12 months is common theme

I could use this since I pay $124 a month for the service right now. However, we have only been customers for two-years so I don't know how much room I have to stand on. 

[nucci]

22 minutes ago, Watkins90 said:

I could use this since I pay $124 a month for the service right now. However, we have only been customers for two-years so I don't know how much room I have to stand on. 

Give it a try....good luck

[plenzmd1]

1 hour ago, Ned Flanders said:

I knew they would open this up to streaming eventually...not in my market yet, though.

 

https://www.cordcuttersnews.com/directv-now-adds-nfl-sunday-ticket-in-select-markets/

 

hmm, the details said you have to have a minimum $55 dollar DTV Now bill, excluding premium and subscription services. That seems way high. I have Sling at my place in DC and pay $30 a month, and that includes $5 a month for a DVR. 

[billsfanmiami(oh)]

It took 2-3 calls but I was able to get $60 off my monthly bill for 12 months without having to agree to a contract. I also just got an email saying that since I’m a season ticket holder I have an offer for Sunday ticket max for 4 payments of $24.99. The person I talked to kind of alluded to the fact that some Sunday ticket offers were coming but he worked the $60/mo discount in just in case I couldn’t score any. Definitely took more effort this year but I’ve gotten a better result than in the last few. Usually if I can get them down to 1/2 price or so, I’m content. 

[Ned Flanders]

30 minutes ago, billsfanmiami(oh) said:

It took 2-3 calls but I was able to get $60 off my monthly bill for 12 months without having to agree to a contract. I also just got an email saying that since I’m a season ticket holder I have an offer for Sunday ticket max for 4 payments of $24.99. The person I talked to kind of alluded to the fact that some Sunday ticket offers were coming but he worked the $60/mo discount in just in case I couldn’t score any. Definitely took more effort this year but I’ve gotten a better result than in the last few. Usually if I can get them down to 1/2 price or so, I’m content. 

Interesting.  That's a first I believe.

[billsfanmiami(oh)]

16 minutes ago, Ned Flanders said:

Interesting.  That's a first I believe.

 

 

Yep never had that before. Forgot to mention that it’s for current DTV customers and it looks like they’ll be verifying my info & season ticket member status. It said I should hear back within a day or two. For season ticket holders that don’t have DTV currently, they’ll throw it in for free if you sign up. Think that’s been pretty standard in recent years. 

[BuffaloButt]

4 hours ago, Watkins90 said:

I could use this since I pay $124 a month for the service right now. However, we have only been customers for two-years so I don't know how much room I have to stand on. 

I've been with DirecTV for almost 20 years but when I called the guy said thanks for being with us since 2016.  I said that's not right, I've been a customer for 20 years.  He said since AT&T bought them their system can be off on showing customers actual length of time with them.  I don't know how much it may actual matter since I got the $60 off a month but the guy thought I've only been a customer for 2 years which is not correct. 

[msw2112]

20 hours ago, msw2112 said:

The more I read these posts of success, the more frustrated I am about the deal I accepted yesterday.  It was my 3rd or 4th call, so they broke me.  I just couldn't take another call!

 

Seeing all of the success that many others were having, I decided to call again.  I got a rep in India and politely asked to be transferred to the Loyalty Department.  They transferred me and I got an experienced rep on the line - you can always tell within the 30 seconds.  She worked her magic and got me an additional $75 (or so) off of Sunday Ticket, plus a free upgrade to Max.  So my final cost for the full Max package was less than $75.  She REMOVED my $15 off for 12 months and said that I should be getting something in the range of $55 per month, but that the system had not yet generated the offer for me.  She said she would give me a one-time $55 credit to take care of this month and to call back after the close of my next billing cycle, when the $55 off per month for a year should be available.  It appears that she still gave me the $15 off for the first month, but removed the last 11 months of the deal, as my acceptance of this could potentially negate a larger offer that is coming soon.  She said that I had large discounts from last year that just rolled off of my account and it can take a full billing cycle (or 2) for them to "regenerate."  I took her word for it, took the additional savings for now and will call back in a month.  I am much happier than I was yesterday.  So yes, they broke me, but not completely.  Persistence definitely pays off with these folks.

Edited August 22, 2018 by msw2112

[DCOrange]

I've used Sunday Ticket's streaming service the last couple years, but I just can't do it anymore. Way too much buffering and sometimes low quality video for my liking; I did a trial of HeheStreams this preseason and it is absolutely incredible how much better it is IMO.

[Ned Flanders]

PSA: Beware the Fine Print: As part of my re-upping with DTV, I was given a "free upgrade" to the Genie 2 box.  Tech came out Monday to install, as described in an earlier post, but found out my protection plan goes from $8.99/month to $20.99/month with the Genie 2.  I checked and it's there in the fine print, but of course the fine rep who gave me the "free" upgrade failed to mention that.

 

So, I'll start the merry-go-round again with a call to DTV tomorrow...good gawd, I hate all this.

[nucci]

3 minutes ago, Ned Flanders said:

PSA: Beware the Fine Print: As part of my re-upping with DTV, I was given a "free upgrade" to the Genie 2 box.  Tech came out Monday to install, as described in an earlier post, but found out my protection plan goes from $8.99/month to $20.99/month with the Genie 2.  I checked and it's there in the fine print, but of course the fine rep who gave me the "free" upgrade failed to mention that.

 

So, I'll start the merry-go-round again with a call to DTV tomorrow...good gawd, I hate all this.

A lot of issues with Genie 2...every time I call they try to get me to agree to install it....

[Dirtbag]

i called up and said i was planning on cancelling everything. my reason was because i only need direct tv for the ticket, which is way too expensive this year. the first lady i spoke with offered to get it down to $200/year. i said that was still too much so she said she would connect me with someone else.

 

the next person gets on and tells me that they'll give me my current programming (i also have some premium channels like hbo and a few others, and a second wireless receiver) along with the ticket for $90 for 12 months. the only catch is that i need to commit to a 12 month contract. i went ahead and agreed since i don't plan on moving anytime soon.

 

that's probably the best deal i've gotten. usually i only get them down to $150 for the ticket. 

[Steptide]

Holy smokes. So 5 calls later I finally got the Sunday ticket. Read my previous posts if you like. Directv finally offered me a $60 bill credit, so basically I'm getting it free

[fergie's ire]

Some new streaming availability for Sunday Ticket:  DIRECTV NOW subscribers with a billing zip code in the greater Los Angeles, Phoenix, Boston, Philadelphia, San Antonio, Hartford, and Louisville areas can now subscribe to NFL Sunday Ticket as an add-on to their DIRECTV NOW subscription even if you are not a student and live in a area that an get DIRECTV.

 

But can't figure out how much they charge on top of the 55 bucks a month.  If anyone finds out, please post here.

 

[Ned Flanders]

3 minutes ago, fergie's ire said:

But can't figure out how much they charge on top of the 55 bucks a month.  If anyone finds out, please post here.

I never saw that in any of the media reports yesterday either...I did see where ST Max is not yet available.  I suppose it will soon, as well as other markets.

 

This is the year they get all the streaming kinks out of the way, sort of a Beta run, and next season ST Max should be widely available to stream.

[fergie's ire]

I just chatted with them.  The base streaming package is 279 bucks....Forget what Max is, but about a hundred dollars more...and Max-plus is a bit more than that.