nucci Posted August 29, 2019 Share Posted August 29, 2019 (edited) https://profootballtalk.nbcsports.com/2019/08/28/roger-goodell-nfl-expects-to-continue-to-partner-with-att-directv/ Edited August 29, 2019 by nucci 1 Link to comment Share on other sites More sharing options...
Taro T Posted August 29, 2019 Share Posted August 29, 2019 28 minutes ago, Bills2ref said: Are you local Buffalo area? Last time I called they didn’t have the local channel connector. I’ll have to call back and have them send me one. Ra-cha-cha. Link to comment Share on other sites More sharing options...
Mike in Horseheads Posted August 29, 2019 Share Posted August 29, 2019 41 minutes ago, Bills2ref said: Are you local Buffalo area? Last time I called they didn’t have the local channel connector. I’ll have to call back and have them send me one. That was a POS down here in Horseheads. It got me PBS lol 1 Link to comment Share on other sites More sharing options...
Ned Flanders Posted August 29, 2019 Share Posted August 29, 2019 1 hour ago, nucci said: https://profootballtalk.nbcsports.com/2019/08/28/roger-goodell-nfl-expects-to-continue-to-partner-with-att-directv/ Here is the key: "The NFL would be walking away from $3 billion if it ends the $1.5-billion-per-year DirecTV Sunday Ticket deal early, and Goodell’s emphasis on the satellite rights for the out-of-market package means that the league could try to keep the satellite deal in place and sell the Internet streaming rights separately. That would expand the availability of the premium package while also maintaining the significant revenue stream that comes from DirecTV." So...if next season the games are streamed by one or more outlets, and DirecTV still has the satellite rights, I would imagine fans would see some real competition here and prices would be affected, in the fans' favor, accordingly. I like the move by the NFL here...they get their $3B regardless from AT&T and they could sell the streaming rights to Google, Amazon or whoever...this could be the death-nail for DTV, however. 1 Link to comment Share on other sites More sharing options...
zow2 Posted August 29, 2019 Share Posted August 29, 2019 Finally made the call. It was painful this year. First call was to the regular customer service office. The lady was nice, but said the full Sunday Ticket price of $293.94 was due and my $50 monthly discount that just expired on August 23rd cannot be reinstated. She was of zero help and wouldn't transfer me to anyone stating that her department has access to any discounts and their aren't any at this time. I politely ended the call and promptly dialed again. Got another unhelpful lady who the best she could offer my 20 year loyalty was $5/off per month for 12 months. I politely ended that call and dialed again. Finally I got a guy on the line and told him the same thing...that I could not afford the bill and would like to discuss cancelling. Instead of dancing around with me, he gave me the phone number to customer retention which was a big help, because the other ladies acted as if such a department did not exist. When i called retention a nice guy answered and listened to my situation. I did not beat around the bush but I was very polite. After listening, the guy said he could offer me 2019 Sunday Ticket at NO cost but the only other discounts available at this time was $5/off per month for a year. He said to check back in a couple weeks as more account discounts may be available. After questioning it for a minute or two I took his offer for Free ST and the extra $5 off. Of course I'll call back in a couple weeks. I'm thankful for the free ticket, but reality is my bill will be $45 higher/per month indefinitely. For those of you that got Free ST AND a huge monthly credit, props to you. Link to comment Share on other sites More sharing options...
Helpmenow Posted August 29, 2019 Share Posted August 29, 2019 All the bars will be empty with directv Link to comment Share on other sites More sharing options...
Pine Barrens Mafia Posted August 29, 2019 Share Posted August 29, 2019 Just now, Helpmenow said: All the bars will be empty with directv Too bad. It's 2019. Link to comment Share on other sites More sharing options...
Steptide Posted August 29, 2019 Share Posted August 29, 2019 Got $12.25 off Sunday ticket every month. Boo Link to comment Share on other sites More sharing options...
Helpmenow Posted August 29, 2019 Share Posted August 29, 2019 Channel four still does not have their signal. Ready to bail on directv Link to comment Share on other sites More sharing options...
jayg Posted August 29, 2019 Share Posted August 29, 2019 1 hour ago, zow2 said: Instead of dancing around with me, he gave me the phone number to customer retention which was a big help, Could you post that number? Please. I've been a customer for 22 years and have never called but getting fed up with the high bill. Thank you. Link to comment Share on other sites More sharing options...
bilzfancy Posted August 29, 2019 Share Posted August 29, 2019 7 minutes ago, jayg said: Could you post that number? Please. I've been a customer for 22 years and have never called but getting fed up with the high bill. Thank you. When I got my bill for September, with ST it was $232, I called, explained my wife and I are retired, fixed incomes and had to cancel because there are plenty of options out there much cheaper, long story short, my bill is now $100 and have ST Link to comment Share on other sites More sharing options...
Nervous Guy Posted August 29, 2019 Share Posted August 29, 2019 9 minutes ago, jayg said: Could you post that number? Please. I've been a customer for 22 years and have never called but getting fed up with the high bill. Thank you. At the main prompt...just say "cancel" and you will be sent right to retention/loyalty....you don't have to threaten to cancel but this action will take you right to where you want to be. Link to comment Share on other sites More sharing options...
bilzfancy Posted August 29, 2019 Share Posted August 29, 2019 Just now, Nervous Guy said: At the main prompt...just say "cancel" and you will be sent right to retention/loyalty....you don't have to threaten to cancel but this action will take you right to where you want to be. Exactly, it's what I did Link to comment Share on other sites More sharing options...
Nervous Guy Posted August 29, 2019 Share Posted August 29, 2019 Just now, bilzfancy said: Exactly, it's what I did I'll be doing that when my credits expire on 9/7.... Link to comment Share on other sites More sharing options...
jayg Posted August 29, 2019 Share Posted August 29, 2019 8 minutes ago, Nervous Guy said: 20 minutes ago, jayg said: Could you post that number? Please. I've been a customer for 22 years and have never called but getting fed up with the high bill. Thank you. Thank you! Link to comment Share on other sites More sharing options...
zow2 Posted August 29, 2019 Share Posted August 29, 2019 1 hour ago, jayg said: Could you post that number? Please. I've been a customer for 22 years and have never called but getting fed up with the high bill. Thank you. You bet. I wrote it down in blood for future reference. 1-877-999-1083 Link to comment Share on other sites More sharing options...
PetermansRedemption Posted August 29, 2019 Share Posted August 29, 2019 8 hours ago, Ned Flanders said: Here is the key: "The NFL would be walking away from $3 billion if it ends the $1.5-billion-per-year DirecTV Sunday Ticket deal early, and Goodell’s emphasis on the satellite rights for the out-of-market package means that the league could try to keep the satellite deal in place and sell the Internet streaming rights separately. That would expand the availability of the premium package while also maintaining the significant revenue stream that comes from DirecTV." So...if next season the games are streamed by one or more outlets, and DirecTV still has the satellite rights, I would imagine fans would see some real competition here and prices would be affected, in the fans' favor, accordingly. I like the move by the NFL here...they get their $3B regardless from AT&T and they could sell the streaming rights to Google, Amazon or whoever...this could be the death-nail for DTV, however. I actually feel it will be Directv who pulls the plug on the TV deal before the NFL does. That’s a massive sum that Directv pays out and they are hemorrhaging subscribers. Link to comment Share on other sites More sharing options...
Big Turk Posted August 29, 2019 Share Posted August 29, 2019 (edited) 3 hours ago, zow2 said: Finally made the call. It was painful this year. First call was to the regular customer service office. The lady was nice, but said the full Sunday Ticket price of $293.94 was due and my $50 monthly discount that just expired on August 23rd cannot be reinstated. She was of zero help and wouldn't transfer me to anyone stating that her department has access to any discounts and their aren't any at this time. I politely ended the call and promptly dialed again. Got another unhelpful lady who the best she could offer my 20 year loyalty was $5/off per month for 12 months. I politely ended that call and dialed again. Finally I got a guy on the line and told him the same thing...that I could not afford the bill and would like to discuss cancelling. Instead of dancing around with me, he gave me the phone number to customer retention which was a big help, because the other ladies acted as if such a department did not exist. When i called retention a nice guy answered and listened to my situation. I did not beat around the bush but I was very polite. After listening, the guy said he could offer me 2019 Sunday Ticket at NO cost but the only other discounts available at this time was $5/off per month for a year. He said to check back in a couple weeks as more account discounts may be available. After questioning it for a minute or two I took his offer for Free ST and the extra $5 off. Of course I'll call back in a couple weeks. I'm thankful for the free ticket, but reality is my bill will be $45 higher/per month indefinitely. For those of you that got Free ST AND a huge monthly credit, props to you. I cut the cord over a year ago and wonder why i didnt do it sooner. IPTV for under $15 a month that includes 2 streams at the same time, literally every sporting event and all PPV's, thousands of movies and series and about 6K TV Channels makes any other option a veey poor one... Edited August 29, 2019 by matter2003 Link to comment Share on other sites More sharing options...
Taro T Posted August 30, 2019 Share Posted August 30, 2019 On 08/28/2019 at 10:29 AM, Taro T said: Started out with "cancel account" and after about 5 minutes of being on hold ended up with a very nice customer retention / loyalty rep. Told her I'd like to discuss the loss of CBS & CW and also getting a discount on ST. Will be getting a "local channel connector" (aka an antenna) for free with a $10 discount for the month of the channels missing. And will get $40 / month off for a year to (more than) cover the $290 for the ticket. Asked if Max could get thrown in for free and paid for that but got 6 months of discounts to almost exactly even that cost out. Easiest & quickest (at least in the top 3) call I've had with them in the 15 or so years of making that call. Probably could have haggled for more, but the aggravation wouldn't have been worth the added discount. Update: today I paid the price for having an easy experience with customer service yesterday. The LCC (over the air antenna) arrived today. And initially it found about 1/2 the stations that should have been available but all had too low a signal to display the station via DTv. Tried just the antenna alone and got almost every OTA channel available. Retried it through DTv and after several tries ended up with 2-4 copies of the same stations that wouldn't show. "Cleared" the OTA channels and then retried to upload them and 0 of the channels even show up in the lineup. That took about 3 hours to finally give up and call DTv. Tried to get tech service here in the US but called too late apparently and spoke to a woman from central Asia who was of little help. (primarily because 1 of the 3 OTA stations I haven't received for 2 months is back and she couldn't/ wouldn't believe all 3 weren't back so I shouldn't need / want the LCC anyway). 45 minutes later, I might get a replacement LCC. Link to comment Share on other sites More sharing options...
PetermansRedemption Posted August 30, 2019 Share Posted August 30, 2019 Just in case anyone hasn’t noticed, the blackout is over. All your local Nexstar stations are back on DirecTV. Link to comment Share on other sites More sharing options...
stevens273 Posted August 30, 2019 Share Posted August 30, 2019 I called three days ago. I told her I’ll need to cancel as I can’t afford $396 for Sunday Ticket Max. She told me to hold while she checked on some offers. I was very optimistic. She comes back and tells me there’s nothing she can do. To save face, I cancelled Sunday Ticket. She made no attempt to keep me. I had planned on crawling back next week. I began researching Sunday Ticket streaming for students. My daughter is in college here in Phoenix and has an .edu email. I went to sign up as a student with only her name, college name and birthdate. Didn’t ask for actual email address. I guess there’s a student clearinghouse which verifies students. Success! The only thing is you need a different email than your previous ST account. $79.99 for the YEAR includes Red Zone. Use coupon code BACKTOSCHOOL. I installed the ST app on Apple TV (you can watch on any device). As a bonus I got last nights game free as they use the final preseason game to work out bugs. You can only watch on one device at a time so the college kid that lets you use their info must not like football. An added bonus is the streaming picture is much better than my satellite picture ever was. 1 Link to comment Share on other sites More sharing options...
TSNBDSC Posted September 3, 2019 Share Posted September 3, 2019 (edited) Called today ... FREE Basic ! Edited September 3, 2019 by TSNBDSC Link to comment Share on other sites More sharing options...
PIZ Posted September 3, 2019 Share Posted September 3, 2019 My plan to watch the game via Facebook Bills Mafia and then cast it on my TV was short-lived. Looks like the guy who does it is going to the game and will not have it on Facebook. I need a new plan. Hopefully not one that costs me $300. Link to comment Share on other sites More sharing options...
CaptnCoke11 Posted September 3, 2019 Share Posted September 3, 2019 Just now, PIZ said: My plan to watch the game via Facebook Bills Mafia and then cast it on my TV was short-lived. Looks like the guy who does it is going to the game and will not have it on Facebook. I need a new plan. Hopefully not one that costs me $300. Fire stick $39.99 Link to comment Share on other sites More sharing options...
nucci Posted September 3, 2019 Share Posted September 3, 2019 Just now, CaptnCoke11 said: Fire stick $39.99 still need Sunday Ticket for Firestick...if not we would all be doing it for that price 1 Link to comment Share on other sites More sharing options...
WhoTom Posted September 3, 2019 Share Posted September 3, 2019 On 8/29/2019 at 4:54 PM, matter2003 said: IPTV for under $15 a month that includes 2 streams at the same time, literally every sporting event Does that include out-of-market games? In other words, can I watch all the Bills' games from the Midwest? Link to comment Share on other sites More sharing options...
CaptnCoke11 Posted September 3, 2019 Share Posted September 3, 2019 11 minutes ago, nucci said: still need Sunday Ticket for Firestick...if not we would all be doing it for that price You absolutely do not. There’s streams on there if you use the right site. Lots of videos on YouTube showing how to get to it. Very easy Link to comment Share on other sites More sharing options...
nucci Posted September 3, 2019 Share Posted September 3, 2019 Just now, CaptnCoke11 said: You absolutely do not. There’s streams on there if you use the right site. Lots of videos on YouTube showing how to get to it. Very easy ok, I did not know that Link to comment Share on other sites More sharing options...
CaptnCoke11 Posted September 3, 2019 Share Posted September 3, 2019 7 minutes ago, nucci said: ok, I did not know that Streams have improved. I watched some college games over the weekend and the quality was good 1 1 Link to comment Share on other sites More sharing options...
PIZ Posted September 3, 2019 Share Posted September 3, 2019 I found this link, but it looks like you have to watch the games on a PC? I want to watch the games on my TV. I may be calling DIrecTv back..... Link to comment Share on other sites More sharing options...
nucci Posted September 3, 2019 Share Posted September 3, 2019 1 minute ago, PIZ said: I found this link, but it looks like you have to watch the games on a PC? I want to watch the games on my TV. I may be calling DIrecTv back..... plug PC in to TV... 1 Link to comment Share on other sites More sharing options...
WhoTom Posted September 3, 2019 Share Posted September 3, 2019 9 minutes ago, nucci said: plug PC in to TV... Or get a Chromecast. https://store.google.com/product/chromecast Link to comment Share on other sites More sharing options...
Big Turk Posted September 3, 2019 Share Posted September 3, 2019 54 minutes ago, WhoTom said: Does that include out-of-market games? In other words, can I watch all the Bills' games from the Midwest? You can watch any sporting event from anywhere, even PPV events are on there 2 Link to comment Share on other sites More sharing options...
ColoradoBills Posted September 3, 2019 Share Posted September 3, 2019 34 minutes ago, PIZ said: I found this link, but it looks like you have to watch the games on a PC? I want to watch the games on my TV. I may be calling DIrecTv back..... Google Nitro TV. It's what I got. Link to comment Share on other sites More sharing options...
BillnutinHouston Posted September 3, 2019 Share Posted September 3, 2019 I'm curious to know if any other season ticket holders took the $100 ST Max deal that came via email. I did, got an acknowledgement message in return, but the deal's not active on my account yet. I hope they don't wait too long to activate it. Link to comment Share on other sites More sharing options...
Steptide Posted September 3, 2019 Share Posted September 3, 2019 On 8/30/2019 at 4:58 AM, Bills2ref said: Just in case anyone hasn’t noticed, the blackout is over. All your local Nexstar stations are back on DirecTV. Actually, I still don't have ABC and cw. I have all the football stations though, so that's good. I haven't had abc since may. It's kinda ridiculous Link to comment Share on other sites More sharing options...
Mr Info Posted September 3, 2019 Share Posted September 3, 2019 24 minutes ago, BillnutinHouston said: I'm curious to know if any other season ticket holders took the $100 ST Max deal that came via email. I did, got an acknowledgement message in return, but the deal's not active on my account yet. I hope they don't wait too long to activate it. I did this too but only received the email acknowledgment that “it will take take 5 business days to process”. I figure that should be Wed or Thurs this week. Link to comment Share on other sites More sharing options...
BillnutinHouston Posted September 3, 2019 Share Posted September 3, 2019 16 minutes ago, Mr Info said: I did this too but only received the email acknowledgment that “it will take take 5 business days to process”. I figure that should be Wed or Thurs this week. Thanks! Let's hope they get it done by then or I'll be a nervous wreck. Link to comment Share on other sites More sharing options...
Mr Info Posted September 4, 2019 Share Posted September 4, 2019 27 minutes ago, BillnutinHouston said: Thanks! Let's hope they get it done by then or I'll be a nervous wreck. I just checked the 700s on DTV and Bills-Jets on 708 and set it to record so it must have gone through! Link to comment Share on other sites More sharing options...
Steptide Posted September 4, 2019 Share Posted September 4, 2019 53 minutes ago, Mr Info said: I did this too but only received the email acknowledgment that “it will take take 5 business days to process”. I figure that should be Wed or Thurs this week. I've had the Sunday ticket for 8 years and have never heard of it taking any amount of time to process, unless I missed something and you guys are talking about something completely different Link to comment Share on other sites More sharing options...
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