Hapless Bills Fan Posted September 1, 2021 Share Posted September 1, 2021 Some truth 1 1 Quote Link to comment Share on other sites More sharing options...
Saxum Posted September 1, 2021 Share Posted September 1, 2021 3 hours ago, 4_kidd_4 said: Can we get a “facepalm” emoji choice on the board? Need it for those that keep saying we can host a SB in Buffalo. 🤦🏻♂️ I guess that is more polite than a dunce cap. 1 1 Quote Link to comment Share on other sites More sharing options...
billsfanmiamioh Posted September 1, 2021 Share Posted September 1, 2021 Smallest nfl stadium for the smallest market? The horror! Quote Link to comment Share on other sites More sharing options...
Hapless Bills Fan Posted September 1, 2021 Share Posted September 1, 2021 1 hour ago, SDS said: I think looking at construction breaks in the cost curve is an excellent way to do this. I wish I would have thought of this on my own. There's the concessions phenomenon too. I don't know what % of the revenue from football games is from during-game concessions, but I have it from a reliable source that various nonprofits have found an interesting effect of limiting attendence on profits. Specifically, admission the St Louis Zoo is free, so they make all their money on extras - parking, concessions and "special activities" like train, carousel, touch a ray, sea lion show, etc. They had to limit the number of admissions this past year. To their surprise, and they are busy trying to model this, they are making more money at partial admission than they did at full admission! The hypothesis is maybe when lines were "too long", some people would just bail but when lines are shorter, they queue up and buy. Now obviously the landscape is different for football, but there's probably a similar impact where at some point, less fans to queue up for beer and hotdogs means more fans will buy. 1 Quote Link to comment Share on other sites More sharing options...
Boatdrinks Posted September 1, 2021 Share Posted September 1, 2021 18 minutes ago, Hapless Bills Fan said: There's the concessions phenomenon too. I don't know what % of the revenue from football games is from during-game concessions, but I have it from a reliable source that various nonprofits have found an interesting effect of limiting attendence on profits. Specifically, admission the St Louis Zoo is free, so they make all their money on extras - parking, concessions and "special activities" like train, carousel, touch a ray, sea lion show, etc. They had to limit the number of admissions this past year. To their surprise, and they are busy trying to model this, they are making more money at partial admission than they did at full admission! The hypothesis is maybe when lines were "too long", some people would just bail but when lines are shorter, they queue up and buy. Now obviously the landscape is different for football, but there's probably a similar impact where at some point, less fans to queue up for beer and hotdogs means more fans will buy. Interesting, and I can totally see this. I despise lines, and will walk away or even exit a store if the checkout lines are crazy. Everyone has a breaking point. Quote Link to comment Share on other sites More sharing options...
Doc Posted September 1, 2021 Share Posted September 1, 2021 43 minutes ago, Hapless Bills Fan said: Some truth The Bills: We listened and put a 70K seat domed stadium downtown. But your ticket prices will double and you will have to pay several thousand in PSLs. Bills Fans: Wait, what?! 2 Quote Link to comment Share on other sites More sharing options...
Mr. WEO Posted September 1, 2021 Share Posted September 1, 2021 17 minutes ago, Doc said: The Bills: We listened and put a 70K seat domed stadium downtown. But your ticket prices will double and you will have to pay several thousand in PSLs. Bills Fans: Wait, what?! Instead they get The Ralph 2.0, a 75% increase in ticket prices, and PSLs. 1 1 Quote Link to comment Share on other sites More sharing options...
SDS Posted September 1, 2021 Share Posted September 1, 2021 36 minutes ago, Boatdrinks said: Interesting, and I can totally see this. I despise lines, and will walk away or even exit a store if the checkout lines are crazy. Everyone has a breaking point. This doesn't make any sense and is reminiscent about the Yogi Berra joke, "Nobody goes there anymore, it is too crowded." If the zoo concessions operated at maximum capacity from open to close, it doesn't matter how many people walk away. They don't have the ability to serve more people. It would make more sense if the figure of merit was concessions dollar/person or something like that. Quote Link to comment Share on other sites More sharing options...
Boatdrinks Posted September 1, 2021 Share Posted September 1, 2021 2 minutes ago, SDS said: This doesn't make any sense and is reminiscent about the Yogi Berra joke, "Nobody goes there anymore, it is too crowded." If the zoo concessions operated at maximum capacity from open to close, it doesn't matter how many people walk away. They don't have the ability to serve more people. It would make more sense if the figure of merit was concessions dollar/person or something like that. Ha ha ha lol. Love that Berra quote ; a personal favorite. Perhaps there are lulls created from people walking away and are past concessions area by that point ? I don’t know, but it does seem contradictory. Quote Link to comment Share on other sites More sharing options...
Doc Posted September 1, 2021 Share Posted September 1, 2021 21 minutes ago, Mr. WEO said: Instead they get The Ralph 2.0, a 75% increase in ticket prices, and PSLs. Yeah, except it being a new and better stadium. A 5-10K reduction in seating is immaterial and a roof seems to be unpopular. And if you want downtown experience, hit it up after the game. 1 Quote Link to comment Share on other sites More sharing options...
DrDawkinstein Posted September 1, 2021 Share Posted September 1, 2021 1 hour ago, Hapless Bills Fan said: There's the concessions phenomenon too. I don't know what % of the revenue from football games is from during-game concessions, but I have it from a reliable source that various nonprofits have found an interesting effect of limiting attendence on profits. Specifically, admission the St Louis Zoo is free, so they make all their money on extras - parking, concessions and "special activities" like train, carousel, touch a ray, sea lion show, etc. They had to limit the number of admissions this past year. To their surprise, and they are busy trying to model this, they are making more money at partial admission than they did at full admission! The hypothesis is maybe when lines were "too long", some people would just bail but when lines are shorter, they queue up and buy. Now obviously the landscape is different for football, but there's probably a similar impact where at some point, less fans to queue up for beer and hotdogs means more fans will buy. I'm hoping for the opposite and that they go for the Atlanta/Mecedes Benz Stadium method. Cheap concessions means more folks willing to buy in the stadium means more revenue. Quote Link to comment Share on other sites More sharing options...
Hapless Bills Fan Posted September 1, 2021 Share Posted September 1, 2021 7 minutes ago, DrDawkinstein said: I'm hoping for the opposite and that they go for the Atlanta/Mecedes Benz Stadium method. Cheap concessions means more folks willing to buy in the stadium means more revenue. I don't think we're talking about "opposite" things You're talking about the effect of concession pricing on concession profits I'm talking about the effect of attendence (thus concession lines) on concession profits But maybe I don't get your point? 1 Quote Link to comment Share on other sites More sharing options...
Metal Man Posted September 1, 2021 Share Posted September 1, 2021 1 hour ago, Hapless Bills Fan said: There's the concessions phenomenon too. I don't know what % of the revenue from football games is from during-game concessions, but I have it from a reliable source that various nonprofits have found an interesting effect of limiting attendence on profits. Specifically, admission the St Louis Zoo is free, so they make all their money on extras - parking, concessions and "special activities" like train, carousel, touch a ray, sea lion show, etc. They had to limit the number of admissions this past year. To their surprise, and they are busy trying to model this, they are making more money at partial admission than they did at full admission! The hypothesis is maybe when lines were "too long", some people would just bail but when lines are shorter, they queue up and buy. Now obviously the landscape is different for football, but there's probably a similar impact where at some point, less fans to queue up for beer and hotdogs means more fans will buy. This is really interesting and as anecdotal support I can confirm the theory from personal experience. Whenever I go to our minor league baseball stadium and they are at or above half capacity the concession lines are out of control so there have been plenty of times where I walk up for something and head right back to my seat after seeing the lines. Now half full shouldn't cause a logjam like that and they need to improve their system somehow but I can see an argument that based on space there is only so much throughput a concession outfit can handle. Quote Link to comment Share on other sites More sharing options...
DrDawkinstein Posted September 1, 2021 Share Posted September 1, 2021 1 minute ago, Hapless Bills Fan said: I don't think we're talking about "opposite" things You're talking about the effect of concession pricing on concession profits I'm talking about the effect of attendence (thus concession lines) on concession profits But maybe I don't get your point? No, youre right, I'm a bit off on a tangent. Quote Link to comment Share on other sites More sharing options...
Hapless Bills Fan Posted September 1, 2021 Share Posted September 1, 2021 34 minutes ago, SDS said: This doesn't make any sense and is reminiscent about the Yogi Berra joke, "Nobody goes there anymore, it is too crowded." If the zoo concessions operated at maximum capacity from open to close, it doesn't matter how many people walk away. They don't have the ability to serve more people. It would make more sense if the figure of merit was concessions dollar/person or something like that. I'm just reporting the finding I heard: lower # of admissions overall, higher concession sales than when full attendance. My source is someone in a position to get 1st hand data. And yes, it would have to amount to more concession $$/person, but the point was it went beyond that into more revenue per week (although fewer people). Management was surprised it worked out that way. It was unexpected, and they were trying to figure out why, and if there would be a "sweet spot" where they could increase admissions and still make more $$/person, like maybe 2/3 capacity or 3/4 capacity would be even better if the $$ per person stayed the same but the # people could be bumped up. It's a good guess that the concessions were not operating at max capacity open to close, since apparently they did have the capacity to serve more people. It's also possible that having a reservation/timed entry system spaces people out so that the concession buying is more even. Quote Link to comment Share on other sites More sharing options...
corta765 Posted September 1, 2021 Share Posted September 1, 2021 1 hour ago, Hapless Bills Fan said: There's the concessions phenomenon too. I don't know what % of the revenue from football games is from during-game concessions, but I have it from a reliable source that various nonprofits have found an interesting effect of limiting attendence on profits. Specifically, admission the St Louis Zoo is free, so they make all their money on extras - parking, concessions and "special activities" like train, carousel, touch a ray, sea lion show, etc. They had to limit the number of admissions this past year. To their surprise, and they are busy trying to model this, they are making more money at partial admission than they did at full admission! The hypothesis is maybe when lines were "too long", some people would just bail but when lines are shorter, they queue up and buy. Now obviously the landscape is different for football, but there's probably a similar impact where at some point, less fans to queue up for beer and hotdogs means more fans will buy. The Falcons by reducing their concessions have sold and made more money. Kids day I love because the concessions are cheap and the inverse is I am actually more willing to buy more because the concessions are less. Instead of spending $25, I spend $40 because it feels like I can get more. The human brain is weird lol 14 minutes ago, DrDawkinstein said: I'm hoping for the opposite and that they go for the Atlanta/Mecedes Benz Stadium method. Cheap concessions means more folks willing to buy in the stadium means more revenue. Additionally merchandise wise a parent who was a no might be more of maybe if the kids are asking because they spent less in food. Quote Link to comment Share on other sites More sharing options...
May Day 10 Posted September 1, 2021 Share Posted September 1, 2021 (edited) A lot of the issue is the employees' management of the lines. Normally, you get to the front of the line. You get some stupe. You order a couple beers. They take their time operating the register, complete the transaction. After that, they will either grab the cup(s), wait to get someone's attention (who is dealing with a different order) for a minute. Then slowly pour the draft beers themselves if the other person ignores them for long enough. Then they ask you if you would like the lids, followed by putting the lids on like they are splitting the atom. Then onto the next person. Or you will order like a hot dog and see a similar transaction, but the person operating the register will need to walk to the opposite side of the stand to retrieve the hot dog, maneuvering through the other workers, then slowly walk back. There is almost no efficiency when it comes to Bills, Bisons, or Sabres games. I have gone other venues where they have it down to a science. At one of the Blue Jays games this year I went to the beer stand and they had a woman taking orders and another one pouring, staying ahead of the rush. The line moved as fast as people could check out. It was amazing, I could have hugged the workers. Instead I tipped them like $5 Most of the time, at these Buffalo venues, they have the lines go straight back to the opposite wall. OMG, it creates several pinch-points throughout the concourse and creates misery. Every civilized city has figured out you do the zig-zag rope system, feeding into every register. Beer-only lines seem like a wonderful and under-utilized idea here Edited September 1, 2021 by May Day 10 1 1 2 Quote Link to comment Share on other sites More sharing options...
Hapless Bills Fan Posted September 1, 2021 Share Posted September 1, 2021 4 minutes ago, May Day 10 said: A lot of the issue is the employees' management of the lines. Normally, you get to the front of the line. You get some stupe. You order a couple beers. They take their time operating the register, complete the transaction. The will either grab the cup(s), wait to get someone's attention for a minute. Then slowly pour the draft beers themselves. Ask you if you would like the lids. Put the lids on like they are splitting the atom. Then onto the next person. Or you will order like a hot dog and see a similar transaction, but the person operating the register will need to walk to the opposite side of the stand to retrieve the hot dog, maneuvering through the other workers. There is almost no efficiency when it comes to Bills, Bisons, or Sabres games. I have gone other venues where they have it down to a science. At one of the Blue Jays games this year I went to the beer stand and they had a woman taking orders and another one pouring, staying ahead of the rush. The line moved as fast as people could check out. It was amazing, I could have hugged the workers. Instead I tipped them like $5 Most of the time, at these Buffalo venues, they have the lines go straight back to the opposite wall. OMG, it creates several pinch-points throughout the concourse and creates misery. Every civilized city has figured out you do the zig-zag rope system, feeding into every register. Beer-only lines seem like a wonderful and under-utilized idea here So you're saying the same number of concessions could serve the same # of ticketholders and get more business if they shortened the lines by operating more efficiently? Quote Link to comment Share on other sites More sharing options...
PromoTheRobot Posted September 1, 2021 Share Posted September 1, 2021 (edited) 7 minutes ago, May Day 10 said: A lot of the issue is the employees' management of the lines. Normally, you get to the front of the line. You get some stupe. You order a couple beers. They take their time operating the register, complete the transaction. The will either grab the cup(s), wait to get someone's attention for a minute. Then slowly pour the draft beers themselves. Ask you if you would like the lids. Put the lids on like they are splitting the atom. Then onto the next person. Or you will order like a hot dog and see a similar transaction, but the person operating the register will need to walk to the opposite side of the stand to retrieve the hot dog, maneuvering through the other workers. There is almost no efficiency when it comes to Bills, Bisons, or Sabres games. I have gone other venues where they have it down to a science. At one of the Blue Jays games this year I went to the beer stand and they had a woman taking orders and another one pouring, staying ahead of the rush. The line moved as fast as people could check out. It was amazing, I could have hugged the workers. Instead I tipped them like $5 Most of the time, at these Buffalo venues, they have the lines go straight back to the opposite wall. OMG, it creates several pinch-points throughout the concourse and creates misery. Every civilized city has figured out you do the zig-zag rope system, feeding into every register. Beer-only lines seem like a wonderful and under-utilized idea here At Polar Park in Worcester, the Triple-A home of the Red Sox, they have a "convenience store." Walk in, grab what you want, scan your items and wave your chipped credit card or phone to pay. So simple. So obvious. And yet few is any other venues do this. Edited September 1, 2021 by PromoTheRobot 1 Quote Link to comment Share on other sites More sharing options...
Mr. WEO Posted September 1, 2021 Share Posted September 1, 2021 25 minutes ago, Doc said: Yeah, except it being a new and better stadium. A 5-10K reduction in seating is immaterial and a roof seems to be unpopular. And if you want downtown experience, hit it up after the game. The point is that i don't see a significant difference in the price point between the two options, comparing to current prices (as you compared). Quote Link to comment Share on other sites More sharing options...
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