Gavin in Va Beach Posted August 1, 2012 Share Posted August 1, 2012 I had a hard time negotiating this year. I think it was because I already got 10 off my bill per month for another issue. I ended up paying the 199, but I am not sure if I get RZC now. Dude that's peanuts. I've got like 5 different credits going, not to mention half-off of ST. Call back and on the voice prompt for the reason say 'cancel service'. Should automatically take you to customer retention. When you get a rep just go into a schpiel about how your wife wants to cancel, thinks it's too expensive, all your friends are telling you how DirecTv is giving them better deals, etc. Never actually cancel your service, but if that particular rep doesn't budge then say you need to think it over and hang up. When you call back the next rep will likely help you out. Guarantee they will give you more credits. Link to comment Share on other sites More sharing options...
nucci Posted August 1, 2012 Share Posted August 1, 2012 I had a hard time negotiating this year. I think it was because I already got 10 off my bill per month for another issue. I ended up paying the 199, but I am not sure if I get RZC now. $199 is the regular price without RZC Link to comment Share on other sites More sharing options...
valle7878 Posted August 1, 2012 Share Posted August 1, 2012 I work for Dish Network (we dont have sunday ticket) - but if you need a hookup let me know bills fans. Who wants Dish when Direct Tv is so much better and they have the golf and tennis channels when they do there majors. Link to comment Share on other sites More sharing options...
Buftex Posted August 1, 2012 Share Posted August 1, 2012 (edited) Direct TV= Cable entitlement program! Edited August 1, 2012 by Buftex Link to comment Share on other sites More sharing options...
thewildrabbit Posted August 1, 2012 Share Posted August 1, 2012 10 year customer and called up and told them I was dropping DTV for cable because of the Viacom issue and free Sunday ticket to new subscribers... this year its free baby free Plus, Showtime-HBO-Starz all free for a year. Gotta love Direct TV Link to comment Share on other sites More sharing options...
SEOhio Bills Fan Posted August 1, 2012 Share Posted August 1, 2012 Not even a One year customer yet. Called got ST for 150 + 12 months of &10 bill credits. Called during dispute and got additional $25 off, 3-$10 bill credits and starz free for 3 months and upgrade to max for free. Just stick to the previous posts advice. Link to comment Share on other sites More sharing options...
Pirate Angel Posted August 1, 2012 Author Share Posted August 1, 2012 just got it for $150 bucks....im fairly content with that Link to comment Share on other sites More sharing options...
Miyagi-Do Karate Posted August 1, 2012 Share Posted August 1, 2012 Dude that's peanuts. I've got like 5 different credits going, not to mention half-off of ST. Call back and on the voice prompt for the reason say 'cancel service'. Should automatically take you to customer retention. When you get a rep just go into a schpiel about how your wife wants to cancel, thinks it's too expensive, all your friends are telling you how DirecTv is giving them better deals, etc. Never actually cancel your service, but if that particular rep doesn't budge then say you need to think it over and hang up. When you call back the next rep will likely help you out. Guarantee they will give you more credits. Trust me, I know. I tried that whole thing, and for some reason it didn't work. It was strange. I was thinking, "are they really playing hardball with me?" I'm def. going to call back. Link to comment Share on other sites More sharing options...
bills_fan_in_raleigh Posted August 1, 2012 Share Posted August 1, 2012 I got st free but offered to pay 100 for Max added in free showtime for a year big whoop never see anything on it I like much Link to comment Share on other sites More sharing options...
HBSS151 Posted August 2, 2012 Share Posted August 2, 2012 (edited) I know its a little early, but i just got off the phone with Directv and there god awful customer service. Just wondering if there is way us out of towners can catch all the Bills games without DirectTv? Is there a reliable live stream that might be cheaper? The only reason I keep Directv is for the Sunday Ticket and would love to be able to cancel their service. Just had DTV installed through Costco (new customer) First year = $55 per month + Free NFL Ticket 2nd Year - $90 per month and $100 for NFL ticket I just cut my COX Cable bill in half (and told them bye-bye) Oh - A $120 cash card from Costco Pretty much - Win - Win Customer Service Probelms - DTV was very quick about our start up problems Edited August 2, 2012 by HBSS151 Link to comment Share on other sites More sharing options...
John from Riverside Posted August 2, 2012 Share Posted August 2, 2012 Got it for $99 and $5.00 off my bill for 6 months I have literally been with Direct TV for almost over 20 years Link to comment Share on other sites More sharing options...
sweatpantsjoe Posted August 2, 2012 Share Posted August 2, 2012 Got it for $99 and $5.00 off my bill for 6 months I have literally been with Direct TV for almost over 20 years You've literally been.....for almost over 20 years? Link to comment Share on other sites More sharing options...
ganesh Posted August 2, 2012 Share Posted August 2, 2012 You've literally been.....for almost over 20 years? DirectTV first started broadcasting in 1994....That is almost 20 years... Link to comment Share on other sites More sharing options...
BUFFALOKIE Posted August 2, 2012 Share Posted August 2, 2012 (edited) In by best Borat impersonation: GRREAT SUCCESS! The list of package-fees-fees-fees-credit-credit-credit is fairly rediculous, but in the end I'm getting the Choice Extra package with one HD-RCVR/DVR, one HD-RCVR, and one SD-RCVR, for $50.99 per month, and Sunday Ticket for four payments of $24.99. Some of the credits end in six months, some last for two years. Bottom Line: Sunday ticket for $99.96, -$306.00 in new credits. Four calls, it took, but DirecTV customer service was proficient, as usual. Edited August 2, 2012 by Stranger in a Strange Land Link to comment Share on other sites More sharing options...
Fan in Chicago Posted August 2, 2012 Share Posted August 2, 2012 I had discontinued DirecTV at the end of last football season and called to find out best way to access the Sunday Ticket. As I kept my equipment and needed no technician to come out, she gave me a $34.99 month-to-month package which includes Choice+Sunday Ticket base package+3 months of HBO in HD. I thought this was a great deal and did not negotiate further. Link to comment Share on other sites More sharing options...
John from Riverside Posted August 2, 2012 Share Posted August 2, 2012 Maybe its been more like 18 years... All I know is that when I bought my Direct TV equipment from Circuit City....it was the new thing on the block. Link to comment Share on other sites More sharing options...
eball Posted August 2, 2012 Share Posted August 2, 2012 Maybe its been more like 18 years... All I know is that when I bought my Direct TV equipment from Circuit City....it was the new thing on the block. You and I are probably in roughly the same boat...my account number is only six digits! Link to comment Share on other sites More sharing options...
IDBillzFan Posted August 3, 2012 Share Posted August 3, 2012 (edited) You and I are probably in roughly the same boat...my account number is only six digits! Same here. I'm going in. Edit: Here was my conversation. Me: "Look, before you start invoicing me for the Ticket, everyone I talk to is getting it free these days and I need to see what kind of deal we can cut." Her: "We already starting billing for it and you're already getting it free." Me: "I am?" Her: "Yes. Would you like me to see what's going on or would you like us to keep charging you nothing?" Me: "We're good. Thanks for your expedient service." Edited August 3, 2012 by LABillzFan Link to comment Share on other sites More sharing options...
San Jose Bills Fan Posted August 3, 2012 Share Posted August 3, 2012 Same here. I'm going in. Edit: Here was my conversation. Me: "Look, before you start invoicing me for the Ticket, everyone I talk to is getting it free these days and I need to see what kind of deal we can cut." Her: "We already starting billing for it and you're already getting it free." Me: "I am?" Her: "Yes. Would you like me to see what's going on or would you like us to keep charging you nothing?" Me: "We're good. Thanks for your expedient service." My buddy also got NFL Sunday Ticket for free without realizing it. Also, DirecTV came out to his house and washed his car which he was also unaware of… until the neighbors told him. Some people have all the luck. Link to comment Share on other sites More sharing options...
bills_fan_in_raleigh Posted August 3, 2012 Share Posted August 3, 2012 You and I are probably in roughly the same boat...my account number is only six digits! I joined in 1995 and never looked back. I was nice when the erie CBS channel was the national feed used to watch it until we were forced to take locals versus national feed. Link to comment Share on other sites More sharing options...
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