Worked for United Airlines for 35 years. We were home in bed, in Seattle, when this happened. My wife worked for United for 15 years. We lost friends and co-workers on two of those planes. We have visited the UA93 site and AA77 site. For some reason, we have not made it to Ground Zero in NYC. The way things are going there, right now, we may not get there.
Met a lady, a few years ago that is a Pentagon survivor. Had to crawl out on her hands and knees. The W side of the Pentagon, is where the Joint Chiefs offices are located. That's the side where the plane went in. Fortunately that area was closed for renovation on 9/11, or the death toll could have been much higher there.
It's a sad day that we will Never Forget!