Well, couple of weeks ago, while in a chat with DTV, a rep told me I was getting ST at no charge this season. Nothing ever showed up on my account, so, as advised by a previous poster, I sent a DM via Twitter to DTV, along with the transcript of the chat. They got on it quick enough and the rep had to call me, but within an hour, I was squared away.
My $40/month promotion is up Sept. 20, so that's my next call...