My my my.. how the world changes.
In 1999, when I had DirecTV and Sunday Ticket it was da bomb. Customer support, compared to cable, was outstanding.
DirecTV was the place to be. Now, apparently, it sucks. It would be a good case study for an MBA class.
Today, I have Verizon Fios and will until you pry it from my cold dead hands. Yes.. it's NFL coverage is lacking.. oh well.