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plenzmd1

Stadium Game Day Changes 2019-Good Stuff

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Hi all, 

 

As some know, i am part of the Fan Advisory Board of the Bills (cause i such a swell guy!) and latest meeting was on Monday. While i was not able to attend, wanted to update y'all on some important changes to game day entry, concessions changes, challenges etc. Any questions or comments, please let me know. I will not post all the minutes, but what i think is relevant for 98% of us! Sorry for the formatting guys, trying to cut and paste form a Google Doc!

 

Mobile Tickets and Entry

 

Probably most important if you use the One Buffalo App (as i do)

  •  Recent update
  • o You’ll need to delete the app and then redownload it
  •  

Encouraging guests to transfer tickets to all members of party instead of all on one phone

 Transfers ownership of ticket

Allows guest to know where they are seated if separated

 Gives Bills a more accurate count of who is in the building

o Tickets can be added into Apple Wallet – do not need cell service for access

Unfortunately not Google Pay

 This is because there are not uniform software updates on all android devices

 

RFID Technology in ticket cards and mobile tickets
 ‘tap and go’ rather than scan barcode..
 Only a traditional scan if a barcode with a blue rotating line

 

Guest Information Ambassadors (my comment..this should be great and reduce wait  times at gate  significantly we hope)
 Assist guests entering the stadium
 What to take out of pockets
 Make sure tickets are ready
 Answer any questions prior to entry

 

 

Concessions

 

 

New features this year
o Food offerings - Concourses
 Beef on Weck Poutine
 Hot Honey Chicken & Waffle Sandwich
 Meatball Bomber at La Nova stands
 Healthy Options
 Greek Chicken Wrap
 Hummus & Pretzels
 Smoked Turkey Wrap
 Yogurt
 Sampler Buckets
 Ex) Tenders, Fries, Apple Logs
 All Guest Service Booths have a list of where items are located if you are looking
for a specific item.
o Food offerings – Clubs ( for the swells on the board)
 Bone in chicken wings – used to be just boneless
 716 signature wings
 K-Gun Sub – sliced to order take on an Italian sub
 Goal Line Club – Bakery 55 Cinnamon Buns
o Beverage offerings
 Increased popularity in seltzer drinks 
 Bon & Viv Seltzer  ( i am old, to me this is still for the sissies like @LeviF91 who cant drink a real beer)
 Warm Cider during Cold Games
 On-The Rocks Cocktails in Clubs
o Overall focus on concessions is improving quality and increasing speed of transaction
 Beverage only lines instead of just beer only. Analytics show guests look to buy
only drinks before kickoff and mostly food at halftime

o Location Updates/Changes
 Grab & Go Markets on the 300-level. Multiple options to grab and then pay and
get back to your seat quickly. Much like at Key Bank Center

 

 Kiosk cashless ordering in stand 121. Testing this stand or this season. Think it
will go well and will likely expand to other locations next season
 Lloyd Nacho Portables in 300-level
 Line queuing stanchion testing at Stand 133

 

 

And most important------Frisbee Dogs for Halftime at the opener!!!!!

 

 

 

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I skipped over most of this............except for Beef on Weck Poutine. I'll start a war if I can get that made from Schwabl's...........

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28 minutes ago, Seasons1992 said:

I skipped over most of this............except for Beef on Weck Poutine. I'll start a war if I can get that made from Schwabl's...........

Forget to add they have named the head at the  top of 330 "Paul Lenz Memorial  Potty"

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37 minutes ago, plenzmd1 said:

Forget to add they have named the head at the  top of 330 "Paul Lenz Memorial  Potty"

 

You do "die" in that one, so it fits...........

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4 hours ago, plenzmd1 said:

Probably most important if you use the One Buffalo App (as i do)

  •  Recent update
  • o You’ll need to delete the app and then redownload it

So the update did not update the app?

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Just now, Ned Flanders said:

So the update did not update the app?

I sent my contact there the same question, and he stated you need to delete and reload. Have a feeling it has to do with the tap and go vs the scan. 

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6 hours ago, plenzmd1 said:

Probably most important if you use the One Buffalo App (as i do)

  •  Recent update
  • o You’ll need to delete the app and then redownload it


A week and a half before the opener they want everyone to delete the app and start over.  This should go well.
Thanks for the updates, glad to see warm cider coming in for the cold games.

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4 hours ago, driddles said:


A week and a half before the opener they want everyone to delete the app and start over.  This should go well.
Thanks for the updates, glad to see warm cider coming in for the cold games.

yea, like i said i was not there..and i was like   HUH????

 

I am a beer guy, but warm cider cider does sound awesome in some rainy, nasty days

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I may have to go check out some of these other food stands instead of staying in the clubs on game day. 

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Don't see elimination of train horn?

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17 hours ago, RiotAct said:

warm cider 🤢 

I like it! Will bring my own seasonings to add to it!

14 hours ago, stevewin said:

Don't see elimination of train horn?

Nope..aint going away this year fro sure..just like not playing Shout after a FG aint going away

 

but Frisbee Dogs should be awesome!

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15 hours ago, stevewin said:

Don't see elimination of train horn?

Thank god. Sometimes I feel like it’s the only thing making the clueless crowd that knows nothing about football, know when to get loud. 

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49 minutes ago, plenzmd1 said:

I like it! Will bring my own seasonings to add to it!

Nope..aint going away this year fro sure..just like not playing Shout after a FG aint going away

 

but Frisbee Dogs should be awesome!

 

Just so I'm 100% clear .... does EVERYONE have to remove/re-install the app?  I can still see my tickets on there just fine.

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2 minutes ago, Gugny said:

 

Just so I'm 100% clear .... does EVERYONE have to remove/re-install the app?  I can still see my tickets on there just fine.

Yes, he said to. My guess is it is to enable the tap and go instead of scan

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Just now, plenzmd1 said:

Yes, he said to. My guess is it is to enable the tap and go instead of scan

 

Okay.  Thanks for clarifying. 

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I up loaded the new app before I deleted old one buffalo app.  

New one works fine. 

 

Old one will not open. So I deleted the old one. 

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55 minutes ago, plenzmd1 said:

Yes, he said to. My guess is it is to enable the tap and go instead of scan

 

What if I don't want to use tap and go?

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2 hours ago, plenzmd1 said:

but Frisbee Dogs should be awesome!

🔼🔼🔼🔼🔼🔼🔼. This repeatedly mentioned...he must think it’s some sort of karmic balancing to atone for ‘The Coal Incident’...

*

😁

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2 hours ago, plenzmd1 said:

but Frisbee Dogs should be awesome!

In light of the participation of the Frisbee Dogs, the league has awarded an additional compensatory draft pick to the New England Patriots.

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3 hours ago, Just Jack said:

 

What if I don't want to use tap and go?

Next year there is a good chance that no plastic cards or paper tickets. 

Plez, has that been brought up at any meetings? 

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On 9/13/2019 at 6:53 PM, mead107 said:

Next year there is a good chance that no plastic cards or paper tickets. 

Plez, has that been brought up at any meetings? 

it has not, i know for a vaeiety of reasons they would prefer to be 100% mobile, but i can ask at next meeting

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