Re-Post Direct TV Subscribers - Easy Instructions on Discounting

[Pete in Michigan]

I just found out about this yesterday from a friend of mine...if you call DirecTV and say that you want to cancel you Sunday Ticket primarily because of cost, they will offer you a $20 off per month deal for 6 months . This is basically $120 off your price. I did it yesterday after hearing about it from my friend. It works!

 

In short, state to DirecTV you are looking to cancel your service. When they ask why, state cost. They will then give you the deal they have been authorized to provide.

 

Hopefully this helps out some fellow Bills fans. Apologies if this has already been posted by somebody else. I did a quick search and didn't see anything related to it.

 

DirecTV -

1-800-DIRECTV

[Lv-Bills]

HOLY CRAP.....ummmm, this works.

 

I just called. The customer service rep lets you tell her that you would like to cancel the package. She makes you think she is cancelling it, so I was getting scared. She noticed that I also had Superfan and then she says what if I can give you $20 off per month for six months, and I was thinking to myself, HOLY CRAP this is working.

 

So, I can verify this, I just did this ten minutes ago, and it's a good deal. $20 off for six months. Bascially a cut of $120.

 

Good Luck to all.....this is friggin awesome.

[murra]

Why can't my cell phone provider be authorized to give me $120 discounts as well? I hate that you guys are having fun saving money while I have decided long ago to not give in to DirectTV's monopolistic demands!

[GOBILLS78]

HOLY CRAP.....ummmm, this works.

 

I just called. The customer service rep lets you tell her that you would like to cancel the package. She makes you think she is cancelling it, so I was getting scared. She noticed that I also had Superfan and then she says what if I can give you $20 off per month for six months, and I was thinking to myself, HOLY CRAP this is working.

 

So, I can verify this, I just did this ten minutes ago, and it's a good deal. $20 off for six months. Bascially a cut of $120.

 

Good Luck to all.....this is friggin awesome.

 

Haha, if she actually went through with the cancellation, I would have paid a quarter to hear you try to backtrack.

[Lv-Bills]

Haha, if she actually went through with the cancellation, I would have paid a quarter to hear you try to backtrack.

LOL, I know, I was thinking the same thing. My wife was staring at me, and I was like.....oh schitt......I don't think this is working, then BAM.......$20 off for 6 months. She actually asked me if I was cancelling because of cost, but I think she was testing me, and we were kinda playing chicken.

 

Nonetheless, it works.

 

Go get em Boys! This is one of the best heads up anyone has ever posted.

 

[Virgil]

I did the same thing a few weeks back and I was given the superfan for free this year. I didn't get anything off the actual ticket, but I didn't exactly try either.

[jax bill backer]

hey does anybody know if they offer sunday ticket on comcast... I know they offer NHL but im not sure about sunday ticket.. also whats superfan

[Flbillsfan#1]

hey does anybody know if they offer sunday ticket on comcast... I know they offer NHL but im not sure about sunday ticket.. also whats superfan

Yeah, Comcast has Sunday Ticket, give them a call. Superfan is a special deal offered only to the Superfans that reside in jax.

[valle7878]

Only direct tv has Sunday ticket cable companies don't even have NFL network. Cable sucks!!!!!!

 

 

 

 

Yeah, Comcast has Sunday Ticket, give them a call. Superfan is a special deal offered only to the Superfans that reside in jax.

[26CornerBlitz]

Just got the $120 off Sunday Ticket + Free Super Fan.... Gotta luv the savings.

[jax bill backer]

Yeah, Comcast has Sunday Ticket, give them a call. Superfan is a special deal offered only to the Superfans that reside in jax.

awsome..I knew i should of moved here

[Lv-Bills]

All,

 

If you call DTV now, whether you are already a customer or not, you can get big time savings on the NFL DTV package for the upcoming year.

 

Bascially, call and tell them you would like to cancel your DTV Sunday Ticket because the price is too high. They will almost immediately, without hassle, discount the package $20 per month for six months. This means that you are getting the NFL package for $150 instead of $270.

 

Now, comes the Superfan ripoff that DTV tries to force on you. I went crazy talking to the representative, only because she lied to me on why they charge you for the Superfan. The Superfan is the garbage add-on that justifies them to double charge you for HD broadcasts. If you have a HD TV, you are already paying DTV $10 a month to get the HD signals, so really, there shouldn't be a need to pay them the Superfan fee again if you would like your broadcasts in HD. They also know that almost nobody would get the Superfan add on without holding you hostage to get your HD channels through Superfan. If you call DTV and tell them that it's bogus that you are paying the $10 a month HD fee already, and that should include your football channels with the package in HD, they will give you Superfan for free too. A $100 value, even though it's a garbage charge anyway.

 

So in all, if you play your cards right......you will get the NFL Sunday Ticket, in HD, with Superfan, for $150 TOTAL. That's a savings from the $370 it would cost you if you did nothing.

 

Hopefully this post being first in the thread will ease your fears and let you know that you can get BOTH the Sunday Ticket AND Superfan, all in HD, for $150 total, which is a good deal!

 

Good Luck and Enjoy!

[Chandler#81]

Thanks Lv. I got my bill yesterday -with the first installement payment, and the Mrs. hit the roof. I told her I'll call them and see wht I can do -having read recent threads on ways to get around.

 

I'm paying the additional $10/mo for the HD channels so I like my odds too... I'll report back tomorrow with my results.

[Stl Bills]

Thanks Lv. I got my bill yesterday -with the first installement payment, and the Mrs. hit the roof. I told her I'll call them and see wht I can do -having read recent threads on ways to get around.

 

I'm paying the additional $10/mo for the HD channels so I like my odds too... I'll report back tomorrow with my results.

good luck....if its already been billed I think you are screwed.

[BuffaloBill]

Thanks Lv. I got my bill yesterday -with the first installement payment, and the Mrs. hit the roof. I told her I'll call them and see wht I can do -having read recent threads on ways to get around.

 

I'm paying the additional $10/mo for the HD channels so I like my odds too... I'll report back tomorrow with my results.

 

 

let us know because i am about to make the call - looking to do so on Saturday

[Lv-Bills]

good luck....if its already been billed I think you are screwed.

No, you aren't. I was already billed and they credited me $20 off for the first month immediately. When I called today to get the credit for the Superfan, they immediately credited my $16.50 for this month, and they told me the rest of the months wouldn't show up on there. I was already billed for both. If you pay online, you can see the credits immediately.

[Lv-Bills]

Thanks Lv. I got my bill yesterday -with the first installement payment, and the Mrs. hit the roof. I told her I'll call them and see wht I can do -having read recent threads on ways to get around.

 

I'm paying the additional $10/mo for the HD channels so I like my odds too... I'll report back tomorrow with my results.

Good Luck, I'm locked in at $150 for the year with Superfan. Now, so are two buddies of mine. I think Jim in Michigan was the first to post about this, however, I don't think he knows that you can also get the Superfan for free. That knocks off another $100 if you need HD. The Superfan took minimal wrangling, but the $20 off per month was painless.

 

Better get it done, before this spreads across the net like wildfire.

[HFS]

Do you have to use the "I'm going to cancel" threat?

Is the lower rate offered anywhere else to reference?

 

All,

 

If you call DTV now, whether you are already a customer or not, you can get big time savings on the NFL DTV package for the upcoming year.

 

Bascially, call and tell them you would like to cancel your DTV Sunday Ticket because the price is too high. They will almost immediately, without hassle, discount the package $20 per month for six months. This means that you are getting the NFL package for $150 instead of $270.

 

Now, comes the Superfan ripoff that DTV tries to force on you. I went crazy talking to the representative, only because she lied to me on why they charge you for the Superfan. The Superfan is the garbage add-on that justifies them to double charge you for HD broadcasts. If you have a HD TV, you are already paying DTV $10 a month to get the HD signals, so really, there shouldn't be a need to pay them the Superfan fee again if you would like your broadcasts in HD. They also know that almost nobody would get the Superfan add on without holding you hostage to get your HD channels through Superfan. If you call DTV and tell them that it's bogus that you are paying the $10 a month HD fee already, and that should include your football channels with the package in HD, they will give you Superfan for free too. A $100 value, even though it's a garbage charge anyway.

 

So in all, if you play your cards right......you will get the NFL Sunday Ticket, in HD, with Superfan, for $150 TOTAL. That's a savings from the $370 it would cost you if you did nothing.

 

Hopefully this post being first in the thread will ease your fears and let you know that you can get BOTH the Sunday Ticket AND Superfan, all in HD, for $150 total, which is a good deal!

 

Good Luck and Enjoy!

[Lv-Bills]

Do you have to use the "I'm going to cancel" threat?

Is the lower rate offered anywhere else to reference?

I don't really think you would have to use the I'm going to cancel threat. You can probably just tell them you were looking at your bill and didn't know the price was so high and were thinking about cancelling unless they could do something to help you.

 

I didn't use the cancellation thing to also get Superfan for free. I basically just told them that Superfan is a bogus way to get more money by making HD available only through SF. That one required some dialogue but still wasn't hard to get off my bill as well.

[Ed_Formerly_of_Roch]

About five years ago I cancelled cable and RR and went with DTV and DSL phone for internet. I would have kept RR but once I canceled the cable, they were going to raise my RR price and they wouldn't budge on the cost. Went with DSL for about 2-3 months service was terrible. It was so bad finally the phone compnay gave up, couldn't figure out why or how to fix the problems, so they gave me all my money back, all the way back to day 1 of my service and told me sorry, sometimes they can't explain or correct why one person can have great service and the houce across the street can be terrible.

 

So now had to go backto RR with basically my tail between my legs. What does RR do, they offer me a discount as a new subscriber which was lower even than I was paying to start with. If they had done that from the beginning, never would have left. so then when my intro price period ended, I called them up this time and told them I didn't want to go through what happened the last time, but if they didn't lower my bill, I'd go back to DSL (Even though no way I really would have based on past issues). So they gave me a price about the same as DSL.

 

 

Haha, if she actually went through with the cancellation, I would have paid a quarter to hear you try to backtrack.

[Stl Bills]

I don't really think you would have to use the I'm going to cancel threat. You can probably just tell them you were looking at your bill and didn't know the price was so high and were thinking about cancelling unless they could do something to help you.

 

I didn't use the cancellation thing to also get Superfan for free. I basically just told them that Superfan is a bogus way to get more money by making HD available only through SF. That one required some dialogue but still wasn't hard to get off my bill as well.

Yeah but I'm under contract with Direct TV untill December.......don't think it will work for me.

[Lv-Bills]

Yeah but I'm under contract with Direct TV untill December.......don't think it will work for me.

Oh. Hmmm. Don't know about how your case will turn out. I'd say 50/50 chance. If you have Superfan, I'd say you maybe could at least get that turned off. After all, you would already be paying to get HD, thus, you could tell them to stick the SF up their butts!

[Miyagi-Do Karate]

I don't really think you would have to use the I'm going to cancel threat. You can probably just tell them you were looking at your bill and didn't know the price was so high and were thinking about cancelling unless they could do something to help you.

 

I didn't use the cancellation thing to also get Superfan for free. I basically just told them that Superfan is a bogus way to get more money by making HD available only through SF. That one required some dialogue but still wasn't hard to get off my bill as well.

 

Thanks for the info. I'm going to try this tonight. My one concern is that some of these DTV customer service reps are such duds that they don't understand how the game is played.

[Lv-Bills]

Thanks for the info. I'm going to try this tonight. My one concern is that some of these DTV customer service reps are such duds that they don't understand how the game is played.

Thought the same thing JR, but I'm telling you.....if your account is set up online, you can see them posting the credits as you talk to them.

 

Follow your payment activity online and you'll see them posting credits online as you talk. Sunday Ticket will still be charged at 44.99 but you'll see a credit for $20 immediately. Same for Superfan. Your bill is already charged $16.50 for the first month, but you'll see the credit immediately for $16.50.

 

They give no hassle on dropping the price of ST. There is a little wrangling about Superfan. When you demonstrate that you know what they are selling you is BS....they'll make it free. Mine even acted like the credit should have already been given, but it wasn't. Total BS.

 

I just hope this helps some of you save money. I know I'm grateful for the first poster who posted about this. I'm just verifying it works. I did it on my cell phone today on the way to work (at least the Superfan part of it).

[Chandler#81]

Thanks for the info. I'm going to try this tonight. My one concern is that some of these DTV customer service reps are such duds that they don't understand how the game is played.

 

Spot on! That's where you have be congenial but firm to speak with their supervisor.

 

Takes some nerve and I'm not exactly salivating at the thought, but I gotta try to reduce this crazy sticker shock!

[Pine Barrens Mafia]

Spot on! That's where you have be congenial but firm to speak with their supervisor.

 

Takes some nerve and I'm not exactly salivating at the thought, but I gotta try to reduce this crazy sticker shock!

 

If we followed anyone but the Bills, this nonsense wouldn't be a problem. One of the few teams that is often relegated to SD broadcast.

[Stl Bills]

Just hung up with Direct TV. Already was getting Superfan for free.......didn't know that. I was a "Season Ticket Holder" so I was getting Superfan for 6 payments of 44.95 instead of $300.....gee, thanks . Got it down to 6 payments of $34.95 with Free Superfan . Not as good as some but not that bad when you consider I really didn't have the threat of canceling bc I'm under contract.

[Captain Caveman]

Yeah, Comcast has Sunday Ticket, give them a call. Superfan is a special deal offered only to the Superfans that reside in jax.

[Lv-Bills]

Just hung up with Direct TV. Already was getting Superfan for free.......didn't know that. I was a "Season Ticket Holder" so I was getting Superfan for 6 payments of 44.95 instead of $300.....gee, thanks . Got it down to 5 payments of $34.95 with Free Superfan . Not as good as some but not that bad when you consider I really didn't have the threat of canceling bc I'm under contract.

One of my friends got the same deal you did. He got 6 payments ofr 34.95, and Superfan for free. They told him they wouldn't give him the $20 credit per month, because HE WAS STILL ON THE STAND ALONE PACKAGE. Yes, he's still one of the lucky bastards that only has DTV for the Sunday Ticket and NHL package. He was one of the first subscribers to DTV, and every year they call him and tell him he needs to buy at least a base package, and every year he wins the battle with the supervisor to keep on the stand alone plan.

 

The bastard.

[Miyagi-Do Karate]

Well, thanks LV and everyone else!! I just called and got the deal.

 

Here's a tip for others. When you get the voice prompt, say "cancel NFL ticket" so that they transfer you to the right department. I said "customer service," and got some customer service dud (as I had feared), who almost cancelled my entire DTV subscription, until I went back and forth with him, sufficiently confusing him and having him transfer me to the programming people.

 

The woman haggled with me (only $5 off, then $10 off, etc.), until we settled on $20 off per month. And she tried to sell me on SuperFan, until I convinced her to give me a one-year free test run.

 

Of note, she said I only could get the deal because I was a loyal customer and in good standing. I kind of believe that-- if you're a newbie or have been delinquint on payments, I wonder if they're less likely to extend the deal.

 

I'm sure my wife offers her special thanks to everyone, as well. There pretty much is no price I wouldn't pay for Sunday Ticket; the wifey has a contrary view.

[SouthernMan]

Oh. Hmmm. Don't know about how your case will turn out. I'd say 50/50 chance. If you have Superfan, I'd say you maybe could at least get that turned off. After all, you would already be paying to get HD, thus, you could tell them to stick the SF up their butts!

 

I have a commitment (because of a "free" HD leased receiver)through 2011, but I was still able to get them to knock off $120 and give "free" Superfan package. This is the NFL dictating the pricing, so don't blame Directv. They're just about breaking even with the hope that they keep long-term commitments from subscribers.

 

Maybe I could have held out for a better deal, but I'm satisfied. I've got a friend nearby who might borrow my spare receiver for the months of Sept-December, and split the overall ST cost, taking it down to around $130 each. I can live with that. Assuming the Bills are shown here around 4-5 times on local TV (we already know of 3 for certain - that is if the Falcons game sells out) so now I'm into them for maybe $12 game or less. That's a reasonable fee for the luxury of sitting in my cozy den recliner, fireplace blazing, cold beer in the fridge, toilet close by without a puddle of some stanger's pee on the floor under my shoes, kitten on my lap, aromatic roast slowly cooking in the oven.

 

Perfect scenerio, except for the neighborhood A-hole from the adjoining property who only follows UGA football on Saturdays, so he's out there with the friggin' 2-cycle hedgetrimmer all Sunday afternoon keeping the old battle-axe happy by catchin' up on his "honey-do" list at my expense. Note to self: stock up on bottle rockets and ammo for bb rifle.

[Lv-Bills]

Well, thanks LV and everyone else!! I just called and got the deal.

 

Here's a tip for others. When you get the voice prompt, say "cancel NFL ticket" so that they transfer you to the right department. I said "customer service," and got some customer service dud (as I had feared), who almost cancelled my entire DTV subscription, until I went back and forth with him, sufficiently confusing him and having him transfer me to the programming people.

 

The woman haggled with me (only $5 off, then $10 off, etc.), until we settled on $20 off per month. And she tried to sell me on SuperFan, until I convinced her to give me a one-year free test run.

 

Of note, she said I only could get the deal because I was a loyal customer and in good standing. I kind of believe that-- if you're a newbie or have been delinquint on payments, I wonder if they're less likely to extend the deal.

 

I'm sure my wife offers her special thanks to everyone, as well. There pretty much is no price I wouldn't pay for Sunday Ticket; the wifey has a contrary view.

Awesome! Great point about saying "Cancel Sunday Ticket". I did the same thing you did the first time also. I also heard the good customer, good standing bit too.

 

Now, on to tomorrow. I've gotta get my college football package worked out as well! LOL I'm not holding my breath on that one though!

[HurlyBurly51]

I'd say get it while the gettins good! This advice of calling in for the discount and $150 total cost is on all kinds of message boards all over the place, so D* may eventually pull it. I can't believe I actually pay less for the NFL Sunday Ticket with SuperFan than I do for their Center Ice package

[Navy Chief Navy Pride]

Ok so I guess I will be the only one who didn't get the 20 a month off the ticket. I only got 10. I admit that I did get a little scared when my rep said that the cancellation would not be a problem and if I would hold for a min they would get me done up. Then another lady gets on and she is the one who asked me if I would keep the package for a sweeter deal. She tried to give me 10 off the ST and then 1/2 off the SF. I did some arguing and got the SF for free.

 

So all in all I got 10 a month of the ticket and the superfan for free (2nd straight year for that). While I did not get the same deal that some did I am still happy that I did get a discount.

[SouthernMan]

I'd say get it while the gettins good! This advice of calling in for the discount and $150 total cost is on all kinds of message boards all over the place, so D* may eventually pull it. I can't believe I actually pay less for the NFL Sunday Ticket with SuperFan than I do for their Center Ice package

 

 

With a little negotiating and whining, I got Center Ice last year for $69.00.

 

BTW - to expound on the earlier post from the guy/gal who said "cancel" at one of the DTV menu prompts - I've used that magic little word for years in order to push my way to the front of the line in the menu-prompt virtual velvet rope. (don't you just love the ones that cycle back to the original menus so that you're stuck in automated-telephone-prompt-menu infinity? Only thing more frustrating is spending 20 minutes getting through the recorded zombies, and have it hang up on you so you can start all over again...ughhhhh)

 

They must have a voice recognition thingy that upon hearing "cancel" sends you directly to a usually competent customer service rep whose job it is to make a save and retain the disgruntled subscriber.

 

And NO...I don't want to..... "Para Continuar en Español, Oprima numero 2"!!!!!

[Lv-Bills]

I'd say get it while the gettins good! This advice of calling in for the discount and $150 total cost is on all kinds of message boards all over the place, so D* may eventually pull it. I can't believe I actually pay less for the NFL Sunday Ticket with SuperFan than I do for their Center Ice package

I agree with this 100%. I said the same thing about Sunday Ticket compared to the NHL package!

 

[todzilla]

Called this morning and it worked out great. I also just got the $10 off per month, but SF for free too. I happy with that. When the rep saw that I've have the Ticket since 2000 he was quick to reduce the cost. Maybe I could have kept haggling to get the $20 off per month, but it's all good. I'll have to see if they will budge on the hockey in a month or so. Great advice everyone and good luck if you are still trying.

[SKOOBY]

5 months of premier & FREE NFL ticket for $59.99 a month:

 

http://www.stadiumwall.com/index.php?showtopic=92040

[murra]

5 months of premier & FREE NFL ticket for $59.99 a month:

 

http://www.stadiumwall.com/index.php?showtopic=92040

 

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

 

You're insane.

[SKOOBY]

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

 

You're insane.

 

Yeah, they can't fix that either.