I think part of the problem is positioning. People coming from the north side have 4 gates in close proximity, while those coming from the south have 3, which on the surface doesn't seem bad, but the layout and foot traffic patterns are such that most of those people coming from the south side are funneled into gate 2. Gate 1 is out of the way and 3 gets jammed up with people coming from the ECC lots and spillover from gate 4.