fast*eddie Posted July 14, 2014 Share Posted July 14, 2014 (edited) My wife and I drove 25 miles to Henrietta to get some Night Practice tickets . We waited in the car for a half hour and then my wife went in to get tickets . They told her that in order to get tickets she had to sign up to get a 10 point inspection on her car and it would take about an hour . We left . Bye-bye Dunn Tire . You won't see my business again ! Edited July 15, 2014 by Beerball Link to comment Share on other sites More sharing options...
CodeMonkey Posted July 14, 2014 Share Posted July 14, 2014 My wife and I drove 25 miles to Henrietta to get some Night Practice tickets . We waited in the car for a half hour and then my wife went in to get tickets . They told her that in order to get tickets she had to sign up to get a 10 point inspection on her car and it would take about an hour . We left . Bye-bye Dunn Tire . You won't see my business again ! Geez that sucks! With Verizon you just went in and asked. No BS. Link to comment Share on other sites More sharing options...
Steve O Posted July 14, 2014 Share Posted July 14, 2014 Not good PR for Dunn...They've lost my business as well over this, and I've been using them for 20 years. Link to comment Share on other sites More sharing options...
YoloinOhio Posted July 14, 2014 Share Posted July 14, 2014 My wife and I drove 25 miles to Henrietta to get some Night Practice tickets . We waited in the car for a half hour and then my wife went in to get tickets . They told her that in order to get tickets she had to sign up to get a 10 point inspection on her car and it would take about an hour . We left . Bye-bye Dunn Tire . You won't see my business again ! Wow Link to comment Share on other sites More sharing options...
l< j Posted July 14, 2014 Share Posted July 14, 2014 Gee, that 10 point inspection would probably 30 things 'wrong' with your car, too. Link to comment Share on other sites More sharing options...
fast*eddie Posted July 14, 2014 Author Share Posted July 14, 2014 Well , apparently the 10 point inspection was "optional" but they didn't tell my wife that . I received a notice from Dunn Tire management in Buffalo . My wife called the number and he said that the inspection was optional and apologized for the misunderstanding and said he would have tickets sent out to us . Pretty good Customer Service from a company ! The Aug 18 date is the only date possible that we could go as a handicapped cousin from Buffalo was looking forward to attending the practice . It all worked out . Link to comment Share on other sites More sharing options...
Ronin Posted July 14, 2014 Share Posted July 14, 2014 Gee, that 10 point inspection would probably 30 things 'wrong' with your car, too. LOL Kinda the opposite of the get two free Super Bowl tix with the purchase of a pencil for $2,000. Well , apparently the 10 point inspection was "optional" but they didn't tell my wife that . I received a notice from Dunn Tire management in Buffalo . My wife called the number and he said that the inspection was optional and apologized for the misunderstanding and said he would have tickets sent out to us . Pretty good Customer Service from a company ! The Aug 18 date is the only date possible that we could go as a handicapped cousin from Buffalo was looking forward to attending the practice . It all worked out . Just be happy that they didn't try to weasel out a 10-point inspection on your wife. Link to comment Share on other sites More sharing options...
White Linen Posted July 14, 2014 Share Posted July 14, 2014 Well , apparently the 10 point inspection was "optional" but they didn't tell my wife that . I received a notice from Dunn Tire management in Buffalo . My wife called the number and he said that the inspection was optional and apologized for the misunderstanding and said he would have tickets sent out to us . Pretty good Customer Service from a company ! The Aug 18 date is the only date possible that we could go as a handicapped cousin from Buffalo was looking forward to attending the practice . It all worked out . I respect you for posting that they corrected what they did wrong. Link to comment Share on other sites More sharing options...
YoloinOhio Posted July 14, 2014 Share Posted July 14, 2014 Well , apparently the 10 point inspection was "optional" but they didn't tell my wife that . I received a notice from Dunn Tire management in Buffalo . My wife called the number and he said that the inspection was optional and apologized for the misunderstanding and said he would have tickets sent out to us . Pretty good Customer Service from a company ! The Aug 18 date is the only date possible that we could go as a handicapped cousin from Buffalo was looking forward to attending the practice . It all worked out . Have fun at TC! Link to comment Share on other sites More sharing options...
Coach Tuesday Posted July 14, 2014 Share Posted July 14, 2014 Was it Date Night? Sounds like you really know how to wine and dine a woman. Link to comment Share on other sites More sharing options...
jimmy10 Posted July 14, 2014 Share Posted July 14, 2014 I don't usually flip out over bad customer service, but some things definitely require a level-headed complaint. If I were in your shoes, I would definitely contact the Bills about this. That's some grade-A moose dookie right there. Link to comment Share on other sites More sharing options...
KDIGGZ Posted July 14, 2014 Share Posted July 14, 2014 i've always had good luck with Dunn Tire. glad they made it right with you Link to comment Share on other sites More sharing options...
4BillsintheBurgh Posted July 14, 2014 Share Posted July 14, 2014 You sent the wife in? Is your picture up in the store as a "do not let this man in"? Link to comment Share on other sites More sharing options...
White Linen Posted July 14, 2014 Share Posted July 14, 2014 You sent the wife in? Is your picture up in the store as a "do not let this man in"? What's wrong with his wife running in to get the tickets? Link to comment Share on other sites More sharing options...
4BillsintheBurgh Posted July 14, 2014 Share Posted July 14, 2014 What's wrong with his wife running in to get the tickets? Other than not getting the tickets? Link to comment Share on other sites More sharing options...
CountryCletus Posted July 14, 2014 Share Posted July 14, 2014 What's wrong with his wife running in to get the tickets? Chivalry is dead... Lol Link to comment Share on other sites More sharing options...
Rubes Posted July 14, 2014 Share Posted July 14, 2014 Other than not getting the tickets? :lol: Link to comment Share on other sites More sharing options...
Fisher Bills Posted July 14, 2014 Share Posted July 14, 2014 SO I FEEL SINCE THIS IS THE TOPIC HERE I SHOULD TELL YOU ALL MY DUNN TIRE EXPERIENCE, FROM A SUBURB OF ROCHESTER WE WERE ON THE WAY TO THE BILLS VS DOLPHINS THURSDAY NIGHT GAME A COUPLE OF YEARS AGO, MY FRIEND AND I UNFORTUNATELY HAD A FLAT TIRE. LUCKILY WE HAD AAA AND THEY PICKED US UP AND WE TOLD THEM TO HEAD TOWARD THE STADIUM. THEY DROPPED US OFF AT THE DUNN TIRE IN CLEARANCE. WE WAITED OVER AN HOUR TO HAVE THEM LOOK AT THE TRUCK AND BY THE TIME THEY DID, OF COARSE THE TOW TRUCK HAD ALREADY LEFT. THEY HAD TOLD US THEY COULDN'T PUT A TIRE ON AND SEND US ON OUR WAY, BUT INSTEAD THE ONLY OPTION THEY SAID THEY COULD DO IS REPLACE ALL 4. SO INSTEAD OF TAKING CARE OF US BY PUTTING ON A TIRE THAT WOULD GET US TO AND FROM THE GAME, THEY SCREWED US AND SAID THEY COULDN'T DO ANYTHING BUT REPLACE ALL 4, NOT TO MENTION MY FRIEND GOT 2 TIRES REPLACED A MONTH EARLIER. THEY TRULY ARE SCUM BAGS. WEREN'T THEY OR ARE THEY STILL A SPONSOR OF THE BILLS, IF THEY WERE OR STILL ARE I STRONGLY URGE THE BILLS TO END THAT RELATIONSHIP ASAP! ALSO, AFTER TELLING A FRIENDS RELATIVE MY STORY, HE SAID HE HAD WORKED AT DUNN TIRE FOR A WEEK AND THEY TRAINED HIM TO TELL CUSTOMERS THEY HAVE THINGS WRONG WITH THEIR CARS EVEN WHEN THEY DONT, ESPECIALLY OLDER PEOPLE. -TAKE THIS AS YOU WISH, I JUST WANTED TO SHARE MY BAD EXPERIENCE Link to comment Share on other sites More sharing options...
eball Posted July 14, 2014 Share Posted July 14, 2014 My head hurts. Link to comment Share on other sites More sharing options...
CountryCletus Posted July 14, 2014 Share Posted July 14, 2014 Stop yelling or I am going to have to turn my women's tennis up even louder!!! Link to comment Share on other sites More sharing options...
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