Robert Paulson Posted May 14 Share Posted May 14 18 hours ago, Utah John said: Is anyone else having trouble logging into your Athletic subscription? My email/password don't work, and the system does not send me a link to update my password. I renewed my subscription for a year, last September. And there doesn't seem to be any way to get help without logging in first. mine keeps trying to send me to the NY Times log In when i see a linked story. i just go right to The Athletic App and log in from there. Quote Link to comment Share on other sites More sharing options...
jkeerie Posted May 14 Share Posted May 14 1 hour ago, LabattBlue said: Without my permission the BN just renewed by digital subscription for $150 for 6 months. I called, ended up with someone in the Philippines. Didn’t know they dumped the local customer service. I got my price to where it was previously at $90 for 6 months, and even with that, I may be done after this period ends. I was signed up for auto-renewal and got a notice that the new renewal rate would be $29.99 per month. No thank you. So...I called the "local" number and yes, got the call center with someone with a dialect. She offered me 3 free months and $4.99 per month thereafter. I took it but expected the renewal 5/12. Prior to that, I did check my online account that was still earmarked auto-renewal and it reflected the price she quoted me. On 5/12 my account was blank, but I was still able to access the e-edition. Then yesterday, I saw my account was permanently stopped. That's when I called today and found out their issues. The associate couldn't even check online to see if my account will/did renew. I want to support local newspapers, but the price has to be reasonable. Quote Link to comment Share on other sites More sharing options...
Fleezoid Posted May 14 Share Posted May 14 I'm cancelling mine. I just tried to log in and found out it's now using verification codes. I hate those damn things. 1 Quote Link to comment Share on other sites More sharing options...
Whkfc Posted May 14 Share Posted May 14 Yeah it told me I had to set a new password Quote Link to comment Share on other sites More sharing options...
bigK14094 Posted May 14 Share Posted May 14 2 hours ago, LabattBlue said: Without my permission the BN just renewed by digital subscription for $150 for 6 months. I called, ended up with someone in the Philippines. Didn’t know they dumped the local customer service. I got my price to where it was previously at $90 for 6 months, and even with that, I may be done after this period ends. I had a kefuffel w them about renewal. The wanted over $800 for the year of digital. I just dropped them . To many issues recent times. Based on my friends input, I am thinking they may go under, lots of cancellations. Quote Link to comment Share on other sites More sharing options...
chris heff Posted May 14 Share Posted May 14 Just asked me to login for the first time in years, but I did get in. Quote Link to comment Share on other sites More sharing options...
HurlyBurly51 Posted May 14 Share Posted May 14 Asked to reset password and then brought me to NYT page. Quote Link to comment Share on other sites More sharing options...
shoretalk Posted May 15 Share Posted May 15 I have been having sign in problems too. I have deleted the app and then signed back in. It seems to be working today but I did e-mail their help desk but no reply. Quote Link to comment Share on other sites More sharing options...
T master Posted May 15 Share Posted May 15 No problems for me i just don't go to anything i have to subscribe to or pay for ... Quote Link to comment Share on other sites More sharing options...
Utah John Posted May 15 Author Share Posted May 15 For anyone else still struggling with The Athletic, you can call the NY Times help desk at 855-698-1150. I did this and now am back with access. Apparently they switched their servers or something and that caused the problem. Quote Link to comment Share on other sites More sharing options...
Clemfield2622 Posted May 18 Share Posted May 18 On 5/14/2024 at 1:37 PM, boyst said: gross. use paywall blockers and such. corporate media is grosssssss yeah, we definitely need more Nick Fuentes content Quote Link to comment Share on other sites More sharing options...
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