I loved chipotle when I first stumbled upon it decades ago, but the quality there now is so hit or miss.
Oftentimes the store is staffed with three struggling 16-year old kids and no manager, they are out of half the ingredients, can’t handle in-store orders because of the stuff coming in online, and there is trash overflowing from the trash cans.
when I go now, I try to go earlier and at off times (like 11 am or 4 pm), hoping they are staffed and actually still have fresh ingredients.