Started with DTV chat session today, the net/net of that was a paltry offer of $5 off each month for 6 months, along with free RedZone. I said no thanks, but I had to take a very aggressive/bundled from Comcast since I am already a home internet/phone customer of theirs, and my wife can't justify us keeping DTV esp. when all we're offered is $30 chump change over 6 months. She apologized and said we don't want to lose you, here's the customer retention # (800-824-9081) with a PIN to get me right through.
So I get to Robert in Tennessee (same first name as mine, I take the opening for small talk) and he cuts right to the chase; what is it that I want exactly? I tell him as a customer since 2007, I want a combination of discounts/credits to offset the cost of Sunday Ticket. No B.S.. He says hold a minute, let me see what I can do for you. I then ask him, "by the way, do you sell a lot of Sunday Ticket Max options to your customers, b/c sometimes I travel for work and hate to miss the games live". (My way of setting the hook for ST Max). Actually, he says, "the best promos going now are on ST Max, not the standard ST."
Net/net: MSRP of ST Max = $354. The promo gets me 1/2 off that right off the top (=$177). He then says he can offer 1/2 off the 1/2, for a balance of $88.50. OK, we're getting close, I commented. He then says he'll apply an instant credit of $88.50 to my existing balance for regular DTV programming. He also advises me to call back for a similar deal on Center Ice a little bit closer to the start of the NHL season.
WINNING ......!!!!