The questions he asked were incredibly confrontational and completely shaped to make the company look bad.
Question: "Many [former employees] also expressed disappointment that the One Buffalo culture is practiced but not preached. They expressed feelings taken for granted, overworked because of continual downsizing, poor communication flow and inter-departamental disorder."
The first part of this question is stating facts. A fair question to ask here would be "how would you respond to these feelings?" or even "why might these feelings be accurate/inaccurate?" NOPE. Graham's question violates rules of journalism ethics asking a loaded question (framing allegations as true and so that any answer is seen as confirming those facts; often taught as "were you drunk when you beat your wife").
Graham's Question: "What is being done to eliminate these issues within your properties?" This is loaded. It presumes any allegation brought by the fired employees is true, presents hypocrisy as a given, overworked people were overworked specifically because of downsizing and assumes disorder and poor communication as facts. Sorry, but there is nothing fair about that question.