Thought I'd get this started.
Last year I received $60/month off for 12 months and $16.50 off for 6 month....along with movie channels..etc.
A short time ago went on the chat room on AT&T site and asked for Loyalty Dept. I explained last years discounts and asked if they are available this year. After about 20 minutes I received same discounts. No phones, waiting on hold....very painless and so I thought I'd mention it to get you guys going. Good luck