I'm genuinely curious about the impact of kiosks on employment.
As it is, at my local McDonalds, its usually two registers. Both of them have to QC orders before handing them to the customer.
If a kiosk switch is made, I could see one register switching to someone who's main job is to assist people with the machines, and another who's main job is to now QC orders before giving them to customers. Unless the QC person ends up also being the kiosk support... not sure. On the other side, kiosk IT would require some more jobs as well.
From McDonalds perspective... does this cut down on returned meals from registers entering things incorrectly? Therefore net saving on wasted product?