I really don't know much about AI, so I'll let those more familiar address that. Some call center work will continue to automate, but a lot of companies have actually begun to scale back and bring more human beings back on board, mainly to solidify their customer point of contact. If trucking begins to go driverless, then there will be a need for more maintenance and programmers. Unskilled people will always have service work of one fashion or another at their disposal,
The problem isn't that we're automating our way into high unemployment, it's that too many people stubbornly fail to realize that they need to develop a marketable skill. It's one thing for an old fart like me to become professionally obsolete because the tech advanced beyond my capability and training, and it's another for people to bemoan the fact that unskilled labor is going away while doing nothing to stay ahead of the curve.