I was the dumbass who paid $1500 for an extended 4 year car warranty 2 years ago. Low and behold last week, I needed to use the warranty and the dealership I took my car too, called and told me the warranty company has no record of my car so they're are not going to cover it and I had to pay nearly $400 out of my pocket because I needed my car that evening for work (it was at the dealership at 8am). It turns out it was a clerical input error on the part of the warranty company, and it got fixed about 10 minutes after I threatened to get a lawyer and sue (it would have been a landslide in my favor because I had all the legitimate documents and receipts of the purchase of the warranty). Now, they are giving me troubles because I fixed the car before the warranty issue was worked out, and I told them countless times I needed my car to go to work, so they are looking for any excuse not to pay it.
The customer support I received was terrible, they basically accused me of trying to cheat the system and calling me a liar, then when it got fixed, there was not a single apology given out.