Your (illogical) bias is well documented here, too.
He didn't say critics were narrow-minded. He said people saying the Bills haven't had success are narrow-minded. Our team has been successful. It just hasn't won the big prize, yet.
When you cherry pick comments and take things out of context to bolster some extreme view, that's where authority and reasonableness go out the window.
He's not defending the status quo. Do you really think a head coach, who likely works 70 hours a week, doesn't care about winning it all? Quote: "When you talk about the Bills, whether it's Josh, myself, our team, we've had so much success. What's left for Josh and for all of us is to take that one more step that we need to take."
He's not blaming Josh for anything. Goodness, man.