Hot? No, but they are extremely pleasant and accommodating to clients/customers, so that goes a long way in my bidness.
That's a good thing to keep doing. The support staff appreciates it I bet. When I opened my own shop, I started a SIMPLE IRA and the ladies contribute to it and I match their contributions at the end of the year (by April 15). It's not huge, but in addition to their Christmas bonus, it's extra money they didn't have to work for. I treat them well and pretty flexible with personal days/vacations, and they keep things running when I leave for a vacation or go fishing for asian carp.