Nice write-up, Jay...as always. I don't give the episode the same grade that you gave it, but reading your review helped me to realize that even though I don't feel this episode was that strong by Gilligan standards, it was strong in terms of its relation to the previous and future episodes of S5. Your review talks more about events that have already happened, or will soon happen, than it does events that actually occur during "Say My Name". From that perspective I'd rate it pretty highly, as well.
That was one of my favorite scenes...as he notices something about the photos, the voice of his boss on the video conferencing becomes inaudible and we're sort of drawn into the photos, as well. Then all of a sudden you hear, "Hank!", and we all sort of snap out of it together and re-focus on the meeting. Details like this are one of the main reasons I love this show.