LabattBlue Posted April 7, 2005 Share Posted April 7, 2005 While I sit here and go through an endless loop of automated phone menus, I thought I would vent a little. Here is my most recent attempt to speak with an actual person...I play dumb and not press any keys in hopes of getting an operator. The result of this....disconnected. Does good customer service exist anywhere in this country? If so, let me know, because they are one of the remaining few companies who deserve some business! Link to comment Share on other sites More sharing options...
Dan III Posted April 7, 2005 Share Posted April 7, 2005 While I sit here and go through an endless loop of automated phone menus, I thought I would vent a little. Here is my most recent attempt to speak with an actual person...I play dumb and not press any keys in hopes of getting an operator. The result of this....disconnected. Does good customer service exist anywhere in this country? If so, let me know, because they are one of the remaining few companies who deserve some business! 298752[/snapback] Try pressing 0 Link to comment Share on other sites More sharing options...
LabattBlue Posted April 7, 2005 Author Share Posted April 7, 2005 Try pressing 0 298754[/snapback] Disconnected! Link to comment Share on other sites More sharing options...
Alaska Darin Posted April 7, 2005 Share Posted April 7, 2005 Disconnected! 298755[/snapback] What company are you calling, so I know not to buy or use any of their crap. Link to comment Share on other sites More sharing options...
taterhill Posted April 7, 2005 Share Posted April 7, 2005 While I sit here and go through an endless loop of automated phone menus, I thought I would vent a little. Here is my most recent attempt to speak with an actual person...I play dumb and not press any keys in hopes of getting an operator. The result of this....disconnected. Does good customer service exist anywhere in this country? If so, let me know, because they are one of the remaining few companies who deserve some business! 298752[/snapback] keep calling as they will have to pay for every 1800 call that you make to them... Link to comment Share on other sites More sharing options...
LabattBlue Posted April 7, 2005 Author Share Posted April 7, 2005 What company are you calling, so I know not to buy or use any of their crap. 298759[/snapback] Dental Insurance(GHI)! Surprise, surprise...they change everyones member #, then when you try to straighten them out.....<click>. Link to comment Share on other sites More sharing options...
Dan III Posted April 7, 2005 Share Posted April 7, 2005 What company are you calling, so I know not to buy or use any of their crap. 298759[/snapback] That is cold.. but friggin funny.. Link to comment Share on other sites More sharing options...
Beerball Posted April 7, 2005 Share Posted April 7, 2005 Dental Insurance(GHI)! Surprise, surprise...they change everyones member #, then when you try to straighten them out.....<click>. 298768[/snapback] Are you pressing the keys on the phone in a gentle manner or are you stabbing them? Remember, phones have feelings too. Try *0 or #0 If that doesn't work use 382-5968...you won't get anywhere, but you may feel better knowing that you told them to fark off Link to comment Share on other sites More sharing options...
LabattBlue Posted April 7, 2005 Author Share Posted April 7, 2005 Finally got through. They shutdown their entire operation for lunch. This is my automated menu for you GHI.... Press 1 If your customer service sucks Press 2 If your company doesn't give a rats ass about me Press 3 If you are laughing all the way to the bank Press 4 If it's all of the above! Link to comment Share on other sites More sharing options...
stuckincincy Posted April 7, 2005 Share Posted April 7, 2005 I wish the party line would come back. Link to comment Share on other sites More sharing options...
LabattBlue Posted April 7, 2005 Author Share Posted April 7, 2005 I wish the party line would come back. 298792[/snapback] Only us old timers would know what it was like to have a party line! Link to comment Share on other sites More sharing options...
stuckincincy Posted April 7, 2005 Share Posted April 7, 2005 Only us old timers would know what it was like to have a party line! 298801[/snapback] I wouldn't mind the return of dollar-a-minute long distance either, so we'd stop pestering the daylights out of each other. Link to comment Share on other sites More sharing options...
mcjeff215 Posted April 7, 2005 Share Posted April 7, 2005 Ok... if it's one of those "say your question at the tone" lines, just say jibberish. they'll route you to an operator (don't want to put those that can't talk right at a disadvantage). I do that every time I call Apple about anything... "State the name of your computer please?" "Taco fish mart horse drawn swiss cheese road trip." "I'm sorry, I didn't understand, please try that again." "Balls hat Wichita underground police crab leg party." "Please hold while I transfer you to an operator..." The best part is watching my coworkers look at me strange when I rattle off a line like that. Link to comment Share on other sites More sharing options...
bartshan-83 Posted April 7, 2005 Share Posted April 7, 2005 Ok... if it's one of those "say your question at the tone" lines, just say jibberish. they'll route you to an operator (don't want to put those that can't talk right at a disadvantage). I do that every time I call Apple about anything... "State the name of your computer please?" "Taco fish mart horse drawn swiss cheese road trip." "I'm sorry, I didn't understand, please try that again." "Balls hat Wichita underground police crab leg party." "Please hold while I transfer you to an operator..." The best part is watching my coworkers look at me strange when I rattle off a line like that. 298817[/snapback] that got me... Link to comment Share on other sites More sharing options...
Just Jack Posted April 7, 2005 Share Posted April 7, 2005 Ok... if it's one of those "say your question at the tone" lines, just say jibberish. they'll route you to an operator (don't want to put those that can't talk right at a disadvantage). I do that every time I call Apple about anything... "State the name of your computer please?" "Taco fish mart horse drawn swiss cheese road trip." "I'm sorry, I didn't understand, please try that again." "Balls hat Wichita underground police crab leg party." "Please hold while I transfer you to an operator..." The best part is watching my coworkers look at me strange when I rattle off a line like that. 298817[/snapback] One company I call from time to time is like that. No press this button for this option, it's all voice recongnition. So I usally just babble something to get connect to an operator. Link to comment Share on other sites More sharing options...
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