After some frustration with a set of rabbitt ears I sent an email to TW:
To: buf.customer.contactus
Subject: BILLS GAMES AND CHANNEL 4 IN BUFFALO NEW YORK
I have been paying you over $160.00 per month for years and years.
The fact that I cannot watch yet another Buffalo Bills game angers me to no end.
Just wanted to let you know that if you do not reach an agreement by next week I will cancel.
Not even sure you care..but I have had it.
Fix it or lose my business....and fix it by next week as I will not come back to you if you restore the service in the future.
Now mind you, I wrote it and felt a little better..than watched a game through the static..
The win and a few wild turkeys made the static much better as you can imagine.
They replied on Monday:
We understand your concerns and frustration with current events and the impact they have had on you as a Time Warner Cable customer.
The issue with LIN Television Corporation has had a tremendous impact on our customers. We understand that the programming provided by WNLO and WIVB is very important to our customers.
We at Time Warner Cable value you our customers and the business you to bring to us. It is because of our commitment to our customers that we are continuing our negotiations with LIN to continue to provide WIVB and WNLO to our customers.
Negotiations with a company such as LIN are standard practice in our industry. The issue with LIN may only affect Time Warner Cable in the present, however it may affect other companies in the future. When companies like Dish Network, DirecTV, and Verizon have to re-negotiate their agreements LIN may also use the same tactics against them.
We can assure you that we are doing everything in our power to restore WIVB and WNLO to our lineup and are hopeful to have this issue resolved soon.
Thank you for your time,
Time Warner Cable Customer Care
Sounds like Dish, Fios are going to have to deal with some more of this in the future.....
For what its worth..I have to concur with the dean...25-30 cents is too high but zero is insulting.