Remember that people in the 300 sections of life can often see things that we can’t or don’t want to see. We all have blind spots in our jobs and lives. The question is: what do we do when people point out those blind spots? Get defensive or listen to see if they are telling the truth (and if they are telling even a shred of truth it’s up to us to change). It’s up to Beane if he listens or not
When someone gets defensive like Beane did, it means there is a shred of truth in what he is hearing and he is pushing back. People do this all the time when confronted with things in life. When you get defensive there is a reason