Here's my personal (and recent) story on my "interaction" or, better yet, lack there of an interaction with Russ Brandon:
Last year, I finished my graduate school coursework in Sport Management and needed an internship to earn my Master's. As luck would have it, through a family member, I was put in contact with a former Bills scout who knew Russ Brandon personally (since he first started with the team in the late 90s). I was put in contact with the scout and he said he would let Brandon know my situation, give him my contact information and see if I could get an internship- an unpaid internship, mind you- with the team.
No response. Not even an e-mail saying "Sorry, there are no internships available with either the Bills or any other PSE property." I let the scout know that months had passed with no response and he said "I guess I didn't know Russ like I thought I did."
I'm not bitter or anything, that's just the experience I've had with him. I can't definitively make a statement on him as a person since I've never met him personally. But he should definitely stay away from football decisions!