Dude, its simple you didnt get what you ordered. Are you married by chance? Put the wife on the phone and have her ask for a manager, do it when shes on the rag, you'll probably get the jersey you ordered along with a free one.......TRUST me, im married, I know the drill........
I f-ing dread when my wife and I are out to dinner and her order is messed up, B word fest is about to begin! I just put my head down and pray for the waiter or waitress.......
But you shouldnt have to pay extra cash for their mistake. Simple, their mistake. Customer is always right.