The original headlines were that Bills fan(s) threw her down the stairs because she was wearing 49ers stuff. Looking into it and thinking for 30 seconds, I thought it was clear that attending a primetime Bills game with a young child was more than the family bargained for, they bit off more than they could chew, and they decided it was a terrible time, people were loud (yes, people were probably jostling around due to a ton of snow in the stadium and everyone wearing 5 layers). The mom went to social media to complain, exaggerate what happened to dredge for online sympathy that we all see many times in our own feeds. The problem is, the story gained legs and they had to keep doubling down on it. The story had many holes, there were no witnesses who were in that section.
Sure enough, the online police came on. All Bills fans suck. Del Reid or whatever his name is was duped and posted their gofundme which started raising money for these people to the tune of 10s of thousands of dollars (honestly, probably fine for a cancer-survivor kid anyways, but not in the name of how horrible Bills fans are for an incident that didnt happen and an attention-seeking mom)
With that said, I really hope that money-raising does not happen in this instance. If someone did in fact take this towel, then that sucks. More of a bad human in a mass gathering thing than "Bills fans bad" thing.