Every organization needs solid management to run the shop and hit short term operating goals. Let's assume the Bills have that basic capability( at least for this post). To drive transformational change the top of the organization must drive a change process including a clear vision of the future and a bold plan to get there. Seems clear the Bills need more than gradual continuous improvement(brand, on field performance,facilities etc). I don't see any signs of this type of leadership or plan. We may get better(hard not to) but not on a path to be a top tier franchise. I hope we get a dynamic leader with a bold vision and a optimistic and hard driving attitude.