Xwnyer Posted January 8, 2023 Share Posted January 8, 2023 Quote I have been a subscriber since 1996 and just made the call to end service. Today is end of my billing cycle and I wanted to wait until after the game to cancel just incase the little sliver of NC that was getting the Bills game really wasn't and i would need the app to watch. I really enjoyed the service and loved them as a company until ATT purchased them. As a volunteer I tested many a beta software releases, new hardware as well and found that to be a fun and interesting process. Met alot of great programmers from Directv during this process. I found it easy to synch the video of the game with my OTA radio feed on Sirius using the DVR pause button. I no longer need them since I get spectrum cable for free with my new home as part of HOA fees and NFLST moving off their platform. I was amazed how little effort the CSR put into trying to retain me. She just asked why I was disconnecting, told her and end of the call with statement I will be receiving an email on how to return the equipment. Was a great run DTV. 2 Quote Link to comment Share on other sites More sharing options...
Nextmanup Posted January 8, 2023 Share Posted January 8, 2023 I'm curious as to why you would post this here. Quote Link to comment Share on other sites More sharing options...
Xwnyer Posted January 8, 2023 Author Share Posted January 8, 2023 Just now, Nextmanup said: I'm curious as to why you would post this here. because this is a football board and many of us use DTV to watch it. But I guess this post doesn't seem to be similar to the annual call posts that we see each year. 2 1 Quote Link to comment Share on other sites More sharing options...
Johnny Hammersticks Posted January 9, 2023 Share Posted January 9, 2023 Congrats on the break up. Which online dating dating service will you be subscribing to? 1 Quote Link to comment Share on other sites More sharing options...
Miyagi-Do Karate Posted January 9, 2023 Share Posted January 9, 2023 3 hours ago, Xwnyer said: I have been a subscriber since 1996 and just made the call to end service. Today is end of my billing cycle and I wanted to wait until after the game to cancel just incase the little sliver of NC that was getting the Bills game really wasn't and i would need the app to watch. I really enjoyed the service and loved them as a company until ATT purchased them. As a volunteer I tested many a beta software releases, new hardware as well and found that to be a fun and interesting process. Met alot of great programmers from Directv during this process. I found it easy to synch the video of the game with my OTA radio feed on Sirius using the DVR pause button. I no longer need them since I get spectrum cable for free with my new home as part of HOA fees and NFLST moving off their platform. I was amazed how little effort the CSR put into trying to retain me. She just asked why I was disconnecting, told her and end of the call with statement I will be receiving an email on how to return the equipment. Was a great run DTV. I am in the same boat. For all the bellyaching, getting Sunday ticket at a discount or free for many years really was a sweet perk that we won’t ever see again. I will probably call to cancel here soon too. Will be weird to take down that ugly dish! Quote Link to comment Share on other sites More sharing options...
chongli Posted January 9, 2023 Share Posted January 9, 2023 1 Quote Link to comment Share on other sites More sharing options...
davefan66 Posted January 9, 2023 Share Posted January 9, 2023 4 hours ago, chongli said: Classy sign off by Andrew. Honestly will miss him, hope he is somehow involved in the next iteration of ST/Redzone. He’s a NFL network guy, so not sure how that would work. That being said, will now need to research who my next tv source will be. Waiting to see if YouTube has a new subscriber deal including ST. Verizon had been all over my neighborhood placing new fiber runs, expect FIOS to finally be available. Not sure what my next move is, just know I gotta get rid of DTV and reduce my bill. 1 Quote Link to comment Share on other sites More sharing options...
BuffaloBud Posted January 9, 2023 Share Posted January 9, 2023 Have DTV also. Never thought of this until now. Will be checking out alternatives. 1 Quote Link to comment Share on other sites More sharing options...
JÂy RÛßeÒ Posted January 9, 2023 Share Posted January 9, 2023 Been a subscriber since 98, and considering doing the same thing. Not a Sunday Ticket subscriber, but just due to continued price hikes and increased alternatives. 2 Quote Link to comment Share on other sites More sharing options...
Greg S Posted January 9, 2023 Share Posted January 9, 2023 I also have DTV. Had it since 2002. Only reason I got it was for the Sunday ticket. As a Bills fan living in NJ, I needed it otherwise I would be stuck with the Jets and Giants on the local channels. I think DTV is going to be in for a very bad year now that they don't have the football package. 1 Quote Link to comment Share on other sites More sharing options...
Ned Flanders Posted January 9, 2023 Share Posted January 9, 2023 Making the call sometime this week as well...been with them since 2000. With their monthly bill at $122, with no add-on channels, there's no justification to stay with them, Going with YouTubeTV at almost half the cost. 2 Quote Link to comment Share on other sites More sharing options...
May Day 10 Posted January 9, 2023 Share Posted January 9, 2023 I had them for a decent amount of time (10 years?) Really liked them from a customer service standpoint, up until the moment AT&T took over. Then it felt like dealing with a soul-less telecom company. I had quit years ago and never looked back Quote Link to comment Share on other sites More sharing options...
Buffalo Boy Posted January 11, 2023 Share Posted January 11, 2023 On 1/8/2023 at 5:33 PM, Xwnyer said: I have been a subscriber since 1996 and just made the call to end service. Today is end of my billing cycle and I wanted to wait until after the game to cancel just incase the little sliver of NC that was getting the Bills game really wasn't and i would need the app to watch. I really enjoyed the service and loved them as a company until ATT purchased them. As a volunteer I tested many a beta software releases, new hardware as well and found that to be a fun and interesting process. Met alot of great programmers from Directv during this process. I found it easy to synch the video of the game with my OTA radio feed on Sirius using the DVR pause button. I no longer need them since I get spectrum cable for free with my new home as part of HOA fees and NFLST moving off their platform. I was amazed how little effort the CSR put into trying to retain me. She just asked why I was disconnecting, told her and end of the call with statement I will be receiving an email on how to return the equipment. Was a great run DTV. Got it in 98 and did the same exact thing. Also cut the land line phone and DSL and got Verizon internet. I’m saving $180 a month😍 Next year I may get the ticket , I may not and try finding streams. The NFL channel is the only thing I will miss . Quote Link to comment Share on other sites More sharing options...
Buffalo Boy Posted January 11, 2023 Share Posted January 11, 2023 On 1/9/2023 at 4:26 AM, davefan66 said: Classy sign off by Andrew. Honestly will miss him, hope he is somehow involved in the next iteration of ST/Redzone. He’s a NFL network guy, so not sure how that would work. That being said, will now need to research who my next tv source will be. Waiting to see if YouTube has a new subscriber deal including ST. Verizon had been all over my neighborhood placing new fiber runs, expect FIOS to finally be available. Not sure what my next move is, just know I gotta get rid of DTV and reduce my bill. Got the wireless internet router from Verizon on Saturday. Better that the DSL I had. With 2 iPhones ( preexisting) YouTube tv, the Disney bundle total cost $180 a month. Quote Link to comment Share on other sites More sharing options...
davefan66 Posted January 11, 2023 Share Posted January 11, 2023 11 hours ago, Buffalo Boy said: Got the wireless internet router from Verizon on Saturday. Better that the DSL I had. With 2 iPhones ( preexisting) YouTube tv, the Disney bundle total cost $180 a month. I do have Spectrum. Just hope for another high speed option. 1 Quote Link to comment Share on other sites More sharing options...
BuffaloBud Posted January 11, 2023 Share Posted January 11, 2023 Co-worker forwarded this site to help determine what streaming service carried what channel. Might help all of us in the switch. https://www.suppose.tv/tv 1 2 Quote Link to comment Share on other sites More sharing options...
Ned Flanders Posted January 11, 2023 Share Posted January 11, 2023 1 hour ago, BuffaloBud said: Co-worker forwarded this site to help determine what streaming service carried what channel. Might help all of us in the switch. https://www.suppose.tv/tv Cool site, thanks Quote Link to comment Share on other sites More sharing options...
Wooderson Posted January 12, 2023 Share Posted January 12, 2023 On 1/8/2023 at 9:30 PM, Miyagi-Do Karate said: I am in the same boat. For all the bellyaching, getting Sunday ticket at a discount or free for many years really was a sweet perk that we won’t ever see again. I will probably call to cancel here soon too. Will be weird to take down that ugly dish! When I cancelled years ago, I didn't realize that they don't come and take it down. They just leave it, so I transformed my dish into an antennae. It was so simple to just take the cap off, attach an antennae and the cables are already running into your rooms. It's fantastic. 2 1 Quote Link to comment Share on other sites More sharing options...
John from Riverside Posted January 13, 2023 Share Posted January 13, 2023 I can’t have DIRECTV at my apartment, but I was one of their very first customers whenever they were going door-to-door, selling their equipment back on the East Coast Quote Link to comment Share on other sites More sharing options...
Ned Flanders Posted January 17, 2023 Share Posted January 17, 2023 (edited) Made the breakup call yesterday after 23 years. CR was pleasant and when asked why I wanted to leave DTV, I simply replied "price." No real effort to retain me when I stated that YouTube TV would be about half the cost of my current DTV bill. She then proceeded to explain the equipment return process (just take it to FedEx or UPS and they will box/send). And that was that...about a five minute call total. UPDATE: Nice guy from DTV "retention department" called the house last night and asked if there was anything he could do to change my mind. Told him, nope, I've already disconnected and boxed the equipment and am ready to take it to FedEx. I reiterated that "price" was the main factor in me quitting DTV after 23 years, understood and did not even try to counter YouTube TV's monthly fee. Kinda felt sorry for the guy, actually... Hard to think DTV will be around in five years, but I guess their niche subscriber base are those folks without the ability to get high speed internet, but even that population is shrinking. Edited January 20, 2023 by Ned Flanders Quote Link to comment Share on other sites More sharing options...
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