‘“Buffalo is fantastic, the fans are fantastic,” said Andy Pence, the vice president of customer development for Gold Crown and Hallmark. “I would love to say I’ve been surprised, but I have heard legendary things about the fans here, the support for the Bills and the Bills Mafia, so it has lived up to the hype and then some. This has been spectacular. I’ve been talking to a lot of people in line, and they’ve been waiting for hours in the cold and they are just having an absolute thrill of a time.”’